Ryanair charge to print boarding cards illegal

flower tattoo

Can't paste the link easily but a Spanish judge has ruled that the €40 charge is against basic flight terms- it's illegal to board a flight without a boarding card so the airline cannot charge extra for this. I'm sure Michael o'leary will find a way to recoup this loss in other ways!!

jeepers101

Does that make it illegal in all EU countries?

poisonated

I think there is a standardised European aviation law but I could be wrong.

flower tattoo

If his appeal fails in the European courts then it will apply to all countries.
http://www.dailymail.co.uk/news/article-1347212/Ryanair-illegally-fining-passengers-failed-print-boarding-passes.htm

IrishB.ie

flower tattoo wrote: »

If his appeal fails in the European courts then it will apply to all countries.
http://www.dailymail.co.uk/news/article-1347212/Ryanair-illegally-fining-passengers-failed-print-boarding-passes.html

Missing the 'l' at the end. Fixed.

Interesting. I think you are right though. MOL will find another way to recoup it.

hsi

Strange thing, With Aerlingus you can print the Boarding pass online or at the airport free. But I always print the boarding pass online to avoid queues at the airport. And so do many others.

I think Ryanair just get up peoples noses. All that is needed is commone sense and respect.

Instead of making people pay at the airport all they have to say is:-

To avoid queuing at the Airport, please come to the Airport with a printed Boarding pass which can be done free online.

homerjay2005

they have started using the check in booths like aerlingus have now in some airports, used if a few weeks ago to reprint my pass, when my flight was cancelled and rearranged.

is good news if passes are to be made free, but i think it will just make people lazy and add to the airlines costs, hence upping the price of flights. some people wont bother printing it off and just go to the desk.

HarryPotter41

flower tattoo wrote: »

Can't paste the link easily but a Spanish judge has ruled that the €40 charge is against basic flight terms- it's illegal to board a flight without a boarding card so the airline cannot charge extra for this. I'm sure Michael o'leary will find a way to recoup this loss in other ways!!

Most likely he will throw a hissy fit and do what he always does when displeased, pull out of the airports.

Bluetonic

HarryPotter41 wrote: »

Most likely he will throw a hissy fit and do what he always does when displeased, pull out of the airports.

He's displeased with the DAA and before than Aer Rianta. Has he pulled out of Dublin? No. Add to that example many other airports.

Your statement that he always pulls out of the airport is nothing short of tabloid-esque and of course incorrect.

Tea 1000

Bluetonic wrote: »

He's displeased with the DAA and before than Aer Rianta. Has he pulled out of Dublin? No. Add to that example many other airports.

Your statement that he always pulls out of the airport is nothing short of tabloid-esque and of course incorrect.

Any sane person is displeased with Aer Rianta and the DAA. What a shower.

Run_to_da_hills

Bluetonic wrote: »

He's displeased with the DAA and before than Aer Rianta. Has he pulled out of Dublin? No. Add to that example many other airports.

Your statement that he always pulls out of the airport is nothing short of tabloid-esque and of course incorrect.

He is also known to stamp his feet when he gets annoyed.

spookie01

This really baffles me..... why do people bother travelling with Ryanair when this guy just craps on everyone and everything associated with travel.

This is how I see it if you travel with Ryanair don't bitch about it as it's your fault for even considering flying with jerk-off airlines. I can understand that you are patriotic of this Irish carrier but Ryan doesn’t give a rats ass so if you have anything to complain about complain before you book your next flight with them because thats all you are going to get nothing for your money. Furthermore these guys have the decency to have a customer support office, what a pathetic joke.

Just to let you know I don't fly with jerk-off airlines I wouldn't dare, they can charge whatever they like as long as they have mules like you traveling with them...........

Davidth88

spookie01 wrote: »

This really baffles me..... why do people bother travelling with Ryanair when this guy just craps on everyone and everything associated with travel.

This is how I see it if you travel with Ryanair don't bitch about it as it's your fault for even considering flying with jerk-off airlines. I can understand that you are patriotic of this Irish carrier but Ryan doesn’t give a rats ass so if you have anything to complain about complain before you book your next flight with them because thats all you are going to get nothing for your money. Furthermore these guys have the decency to have a customer support office, what a pathetic joke.

Just to let you know I don't fly with jerk-off airlines I wouldn't dare, they can charge whatever they like as long as they have mules like you traveling with them...........

Ill tell you why people fly with them , and this is a true story

I was looking to go to England at the half term ( late Feb )

2 adults and 1 child flying to LHR with EI ........ approx 250 euro in all ( pretty good price , and this was a ' fare ' of 5 euro each way )

2 adults and 1 child flying to Luton with FR ..... approx 75 euro ALL IN .


I was hiring a car , so being in the back of beyond in Luton was not relevant

You pay 250 euro
Or 75 euro .....

For flights on the SAME DATE at approx the SAME TIME to essentially the same location ( if you are hiring a car )

Now I accept if you are on public transport it may be a different matter

spookie01

I can fully understand why anyone would travel with them. The problem here is that there are so many complaints with Ryanair and the question one has t oask themselves is it worth the trouble? Personally I wouldn’t dare travel on a tight schedule with the family. If I was on my own and I ended or didn't other than the destination that I had booked for well let it be it. It's just that Ryanair is taking advantage of people in a cunning and unethical way and sadly it's dripping over to regular airlines as they can see the cost saving. Traveling used to be nostalgic something to look forward too, today it's like Russian roulett, one in eight you get on the flight or dont end up paying some kind of addtional fee...............

BuffyBot

Everyone hears complaints, but the sheer number of people Ryanair moves on a daily basis, without problems speaks for itself..

spookie01

It's true that it has the numbers, but it goes to show you how people in general are willing to take a chance, like I said it's like Russian roulette. Good luck flying with them.

Loco

spookie01 wrote: »

It's true that it has the numbers, but it goes to show you how people in general are willing to take a chance, like I said it's like Russian roulette. Good luck flying with them.

I fly Cork-London with both Aer Lingus and Ryanair pretty frequently, and the Russian Roulette is always with Aer Lingus to be honest...

I did forget to print my boarding card for Ryanair once but I was happy to pay the charge.

Ryanair would prefer not to hire staff to do a job that people can do themselves at home, prices are lower without layers of avoidable labour costs!

homer simpson

Bluetonic wrote: »

He's displeased with the DAA and before than Aer Rianta. Has he pulled out of Dublin? No. Add to that example many other airports.

Your statement that he always pulls out of the airport is nothing short of tabloid-esque and of course incorrect.

Don't want to get involved in an argument here because my knowledge about Aviation news ect is limited, but he has pulled out of a good few airports because of a Disagreement with the local authorities over charges ect...

Most recent one that springs to my mind is Murcia in Spain. So yeah he does pull out of airports / if he doesn't get his own way 9 times out of 10... IMO Dublin was the exception to this.

Bluetonic

homer_simpson wrote: »

So yeah he does pull out of airports

Never denied that the company pull out of airports when the terms are not favorable. I think most companies in any type of business would do the same if their desired terms were not being met by a potential working party. The margins are low so to maintain profitability you need to be ruthless. On the other side of the coin there are plenty of regions throughout Europe who have bent over backward to have Ryanair fly out of their air strip as they know the economic benefit it can bring.

I do have a problem though with silly all inclusive statements like the original one I referenced which are not thought out and add little to a discussion.

si_guru

spookie01 wrote: »

It's true that it has the numbers, but it goes to show you how people in general are willing to take a chance, like I said it's like Russian roulette. Good luck flying with them.

How is it a gamble? They are the most on time airline in Europe... they are probably the ONLY airline that runs at a profit! They have the newest aircraft and offer the lowest fares.

O'Leary runs a great business... we should put him in charge of the banks!

ChippingSodbury

It's pretty easy to be on time when you add about 20% to the expected travel time.
Pick 2 airports e.g. Aer Lingus and Ryanair service Dublin to Faro. Check the Departure and Arrival times of both (from what I remember, Ryanair quote a 20 min longer journey time DUB-FAO than Aer Lingus) and you'll see why you get the annoying "Ta Da!!! Another Ryanair flight arrives on time" announcement when you know you should have been there 15 mins earlier...

It's obviously why Aer Lingus are generally more expensive: because their planes are faster!!!

lord lucan

ChippingSodbury wrote: »

It's pretty easy to be on time when you add about 20% to the expected travel time.
Pick 2 airports e.g. Aer Lingus and Ryanair service Dublin to Faro. Check the Departure and Arrival times of both (from what I remember, Ryanair quote a 20 min longer journey time DUB-FAO than Aer Lingus) and you'll see why you get the annoying "Ta Da!!! Another Ryanair flight arrives on time" announcement when you know you should have been there 15 mins earlier...

It's obviously why Aer Lingus are generally more expensive: because their planes are faster!!!

It's not the journey time that's faster,it's the padding put into the schedule to cover delays that makes it look longer. I've seen DUB-STN flights with a 'flight time' of 1hr and 20 minutes when in reality it's a 55 minute/1 hour flight. Covers them for delays due to late arrival of inbound aircraft,airfield congestion etc.

They all do it to some degree. A lot of transatlantics from New York - Dub will have a flight time of 7 and a half hours when in reality they can often get back in 5 and a half/6 hours. Covers them for congestion at NY airports.

lord lucan

Looks like FR have come up with the answer to the boarding card scenario,No boarding card = No flight.

http://www.independent.ie/national-news/ryanair-to-turn-away-passengers-who-dont-print-pass-2501838.html

ChippingSodbury

lord lucan wrote: »

It's not the journey time that's faster,it's the padding put into the schedule to cover delays that makes it look longer. I've seen DUB-STN flights with a 'flight time' of 1hr and 20 minutes when in reality it's a 55 minute/1 hour flight. Covers them for delays due to late arrival of inbound aircraft,airfield congestion etc.

They all do it to some degree. A lot of transatlantics from New York - Dub will have a flight time of 7 and a half hours when in reality they can often get back in 5 and a half/6 hours. Covers them for congestion at NY airports.

Sorry, I was being sarcastic on the speed of the planes. The basic point is that people, in general, believe what they are told: if the pilot tells them that they are late based on 2hrs scheduled time or early based on 2hrs 20mins even though both flights actually take 2hrs 10mins, the people who are told they arrived early will, in general, leave happier. It's very easy to be the most prompt airline in Europe when you add plenty on the the scheduled flight time.

irish_goat

I don't understand why the internet cafes at airports don't just offering a printing service...handy profit surely?

castie

Surely if the judge rules it was ryanairs responsibility to issue boarding cards they cant now just stop issuing them altogether.

Davidth88

irish_goat wrote: »

I don't understand why the internet cafes at airports don't just offering a printing service...handy profit surely?

Some of them do.

I was in Brussels recently , used one to print a boarding pass

I know the internet booths in Dublin have printing facilities

Shorty69664

With Ryanair you are only able to print the passes upto 4 hours prior to departure. Don't know many that would be in the airport that early before they have to fly so it's probably not a runner.

si_guru

Let's not get confused.. at the airport RyanAir desk you are not just "printing the boarding card"... you are checking-in. You can re-print the boarding card for free anytime if you have checked in online. It is all very clear in my mind.

Also I don't care if Ryanair do schedule their flights for an extra 10 mins... they still get there when they said. It is being late by over an hour after the published time that messes my onward travel.

flower tattoo

Also I don't care if Ryanair do schedule their flights for an extra 10 mins... they still get there when they said. It is being late by over an hour after the published time that messes my onward travel.[/QUOTE]


3 out of the last 4 ryanair flights i have used were delayed by over an hour. The last one got me back to Dublin at 11.30pm instead of 10 which is a massive pain when you then have to bring 2 kids on to the long stay car park and drive on back nearly 2 hours home.
however on the plus side - its a good while since i heard that annoying 'landed on time' jingle :D:D