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Power City price issue!

Compudaro · 2011-01-13 23:48:53

So I just bought a vacuum from power city, brought it home and realised they're selling the next model up (more powerful) a tenner cheaper! I've mailed them asking for the difference back, given the fact that if I'd known, OBVIOUSLY I'd have opted for the better value (and more powerful one!). Do I have a leg to stand on…

13-01-2011 11:48pm

#1

Compudaro

Registered Users, Registered Users 2 Posts: 299 ✭✭

Join Date: April 2009

Posts: 180

So I just bought a vacuum from power city, brought it home and realised they're selling the next model up (more powerful) a tenner cheaper! I've mailed them asking for the difference back, given the fact that if I'd known, OBVIOUSLY I'd have opted for the better value (and more powerful one!). Do I have a leg to stand on or should I just suck it up (pun intended!)?

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Comments

#2 14-01-2011 12:13am

slimjimmc

Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭

Join Date: January 2003

Posts: 7434

Start sucking.

If your vacuum is as described and is not faulty you have no entitlement to anything else. They may swap it or refund the €10 but it would be entirely at their discretion. Since you'd be trying to persuade them to give you a concession it's usually better to approach a salesman in person.

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