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Wrong Price Advertised - HMV

  • 13-01-2011 11:45pm
    #1
    Mushy
    Registered Users, Registered Users 2 Posts: 21,712 ✭✭✭✭


    Hi,

    I am wondering what is the procedure regarding wrong price advertising online. I see an item I want to purchase from HMV yet the price advertised is cheaper than what shows up when I add it into my basket.

    I have emailed them about this right now to also find out from them. Would be nice to get it for free if was like Tesco No quibble guarantee way.


Comments

  • #2
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    Yeah... they're just going to go amend the price now... you should have probably just bought it and hoped for the best.


  • #3
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    The advertised price is just an invitation and the price shown in the the basket is what the retailer is requesting. So, basically they don't have to honour the advertised price. The same applies to any retailer in a bricks 'n mortar shop.

    If you proceed with the purchase you acknowledge your acceptance of the basket price and that's what will be charged.


  • #4
    Mushy
    Registered Users, Registered Users 2 Posts: 21,712 ✭✭✭✭Mushy


    Ah well didn't think anything would have come from it. Least now I know though.

    On a side-note, do Tesco do that No-Quibble Guarantee as a measure of goodwill?


  • #5
    tvnutz
    Registered Users, Registered Users 2 Posts: 4,788 ✭✭✭tvnutz


    Mushy wrote: »
    On a side-note, do Tesco do that No-Quibble Guarantee as a measure of goodwill?

    Yes,I don't know many other places that do it,smaller retailers wouldn't be able to afford it. Its not a legal requirement for any store to have that guarantee.


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