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Can't access o2 help forum

  • 13-01-2011 11:02pm
    #1
    Pikasso
    Registered Users, Registered Users 2 Posts: 406 ✭✭


    I'm logged into O2 but when I press HELP it keeps asking me to "Complete your profile". I already have a profile. Is there a problem with their website at the moment?
    By the way I've emptied the cache and tried on both Chrome and IE but to no avail :(


Comments

  • #2
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    what options is it asking you to fill in?


  • #3
    Pikasso
    Registered Users, Registered Users 2 Posts: 406 ✭✭Pikasso


    Community name and email. If I do it says they have already been taken - yes! by me!

    Complete your Profile...O2 Help & Support : Complete your Profile ........My Settings My Messages My Activity Help
    Hi! It will just take a minute to set you up on the community.

    *Your Community name .
    Your login name must be at least two characters long. You can use letters, numbers, dashes, and underscores. DO NOT USE YOUR MOBILE NUMBER / E-MAIL ADDRESS AS IT WILL BE PUBLICLY AVAILABLE.....*Email .
    Enter a valid email address.....*Re-type email .
    Enter your email address again.....


  • #4
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    i suggest you:
    - contact daryll from o2 http://www.boards.ie/vbulletin/member.php?u=202303
    - contact them on twitter
    - try setup a username and ask them to change it when you login


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