Phone call recording?

drunkmonkey

What's the law around phone call recording in Ireland.

* If you don't inform the other party
* If you inform the other party
* Business to Business
* Ordinary person to person
* Consumer to business
* Business to consumer

example:
If your dealing with a business and you record the call without informing them but during the call they make a verbal agreement with you and then don't follow though, could you use the recorded call as evidence that the agreement was made?

Hooch

Not sure of the law but all 999/112 calls are recorded.....all calls to Garda Divisional HQs are recorded.....and can and have been used in evidence.

drunkmonkey

I guessed it was normal when dealing with the emergency services.

Just after thinking of something, remember the meteor call (wesport/castlebar), how did that fair out in the end, was the recording of those 2 phone calls illegal, I know it was probably illegal to waste Garda time but was the recording of the calls itself an offence?

Contra Proferentem

NGA wrote: »

Not sure of the law but all 999/112 calls are recorded.....all calls to Garda Divisional HQs are recorded.....and can and have been used in evidence.

Do you know if there's caller ID on the Divisional HQ lines which shows up even when a phone call is made from a mobile? Sorta of like ANI technology which captures the number even if it's blocked on caller ID.

In the UK I believe that you do not have to let people know that you intend to record their telephone conversations, provided you are not intending to make the contents of the communication available to a third party (I guess the Courts are a third party). If you are you will need the consent of the person you are recording.

coylemj

I'm not a lawyer but my understanding is that if you make a recording without the consent (implied or stated) of the other party then you cannot use the recording in any kind of civil proceedings so the answer to the OP's last question would be 'no'.