Irish Rail asks for feedback

Aseth

The draft schedule has been posted on www.Irishrail.ie. There's a form to allow people to post their comments.
Over last months I heard some negative comments. But myself never found service so bad(or maybe I was just lucky?).

So how good/bad is the service really?

M.Pool

I heard rumours of these things you call trains. never seen them in my part of the country so would have to rate them as less than useless.

Dean820

Too expensive.

Bill2673

Dean820 wrote: »

Too expensive.

You'll have a few 'plus one's on that.

A girl I used to work with was married to a guy who's job was cleaning the train carriages on a night shift.......she told me that his job involved coming into work at 11pm, cleaning for an hour or two, and then kipping in the carriage until 6am. She told me that he actually didn't sleep at home since he got all the sleep he needed at work.

Does that affect the train service? Well when you add it to unheated waiting rooms in arctic conditions, then maybe.

Seloth

Aseth wrote: »

The draft schedule has been posted on www.Irishrail.ie. There's a form to allow people to post their comments.
Over last months I heard some negative comments. But myself never found service so bad(or maybe I was just lucky?).

So how good/bad is the service really?

I'm sorry but have you not see the amount of Irish Rail complain threads?

That service is full of rude,unpleasant,bad working biggots that need a good kick up the arse too get them going.((There are a good few that are grand but the vast majority are twats!))

Ghandee

SHOITE not great to be honest!

dory

Buy online: €10
Buy at the station: €71

Screw you tourists, never wanted ye anyway.


With the buying online discount and the fancy arrivals screens, I think they think they're an airport.

STForSale

If a train is up to 10 minutes late, statistically it is "on time"

Cost, overcrowding, cold carriages, trains stopping on the track, other passengers, cost, trains stopping at every gap in the hedge, did I say cost.

Dean820

dory wrote: »

Buy online: €10
Buy at the station: €71

Screw you tourists, never wanted ye anyway.


With the buying online discount and the fancy arrivals screens, I think they think they're an airport.

Their website is really bad as well.

dMaN24

I'm still waiting for a reply on my email i sent them, from my seat in the frost-bitten firstclass compartment i had to pay for, since standard was "fully booked" only to be advised that the heating was off in first class, and that they have "plenty of seats" in standard compartment.

I wonder why they won't reply to that? Hmm..

gloobag

My girlfriend lives in Dublin, and me in Limerick, so I'm regularly on the train up and down.

While I don't really have much of a problem with the staff on the trains and in the stations (they've actually been quite helpful to me on a few occasions), some the decisions that must come down from the top are ludicrous.

Pricing for one. How can the cost of the exact same journey go from €10 - €29 and like €50+ if you were unlucky enough to not order online.

I've also noticed the price being hiked up for certain events. Big concerts, matches, bank holidays etc...

Overcrowding on the trains. Last train I got arrived at the station and it was only 3 carriages. I had booked a specific seat when ordering online, but this train didn't even have the carriage that I was supposed to be on. People ended up having to stand all the way from Limerick Junction to Dublin. Imagine if you'd payed €50+ for a ticket on that train :rolleyes:

Zebra3

dory wrote: »

Buy online: €10
Buy at the station: €71

Screw you tourists, never wanted ye anyway.


With the buying online discount and the fancy arrivals screens, I think they think they're an airport.

You travel with airports?

Atlantic Dawn

The Asian Spec Dart carriages that they have some of should be towed out to Dublin Bay and sunk, they can't sit 2 Europeans sitting opposite each other, clearly the idiots who purchased them, neved sat in the seats.