sagem freesat hd box

horse7

i have been using a sat box for tv and radio(koing) and got myself a sagem hd freesat box.its fine for tv but for some reason i cant get bbc radio4 or bbc radio7.the message says no signal.i cant work out why i can get the signal on the koing box but not the sagem one.

Newtown90

horse7 wrote: »

i have been using a sat box for tv and radio(koing) and got myself a sagem hd freesat box.its fine for tv but for some reason i cant get bbc radio4 or bbc radio7.the message says no signal.i cant work out why i can get the signal on the koing box but not the sagem one.

Possibly a transponder change or pid change?

Badgermonkey

My Sagem box is not set up at the moment so can't check it.

My Humax is picking both up.

Pretty sure if you perform a Freesat retune using a mainland postcode e.g. N22 5SL, you'll pick up BBC Radio 4/7.

horse7

Glenviewjf wrote: »

Possibly a transponder change or pid change?

i dont think so as this box auto checks for freesat channels etc when its turned on.(its slow).

horse7

Badgermonkey wrote: »

My Sagem box is not set up at the moment so can't check it.

My Humax is picking both up.

Pretty sure if you perform a Freesat retune using a mainland postcode e.g. N22 5SL, you'll pick up BBC Radio 4/7.

will try that post code,had a newry one in,and a cumbria one,but will try BTN22 5SL,thanks..

Badgermonkey

horse7 wrote: »

will try that post code,had a newry one in,and a cumbria one,but will try BTN22 5SL,thanks..

'BT' portion not necessary, just N22 5SL, London postcode.

horse7

no luck with that postcode,for anyone with the sagem hd receiver the radio is from channel 701 on. im missing 701 to 704.i have 705 and 706 but missing 707 to 719. thats missing bbc radio 1 and RIX AND BBC2 AND BBC3/BBC4 just an odd word and bbc5 full power and working.missing bbc6 and bbc7 and bbc asia and world service and scotland.

Badgermonkey

Freesat use the same channel numbers, regardless of the box, so I think this problem is particular to your set up.

The Humax is giving me all BBC Radio 700 to 708 and up

bmaxi

Coming in fine on my Sagem HD box.

horse7

thanks for trying,i have a quad lnb so ill just try another outlet,but it does look like a box fault.

dowtchaboy

Interesting to note that the following channels are on
Transponder 13 (aka 2.013)
Frequency: 11.95350 GHz

BBC News 6704
BBC Parliament 6705
BBC Alba 6736
BBC Radio 1 6751
BBC Radio 1Xtra 6766
BBC Radio 2 6752
BBC Radio 3 6753
BBC Radio 4 FM 6754
BBC Radio 4 LW 6755
BBC 6 Music 6767
BBC Radio 7 6768
BBC Asian Network 6760
BBC World Service 6761
BBC Radio Scotland 6757
BBC Radio nan Gàidheal 6769
BBC Radio Wales 6758
BBC Radio Cymru 6763
BBC Radio Ulster 6759
BBC London 6770

but these (including Radio 5) are on
Transponder 47 (aka 2.047)
Frequency: 10.80275 GHz:

BBC Four UK Wide TV Service 6416
CBeebies UK Wide TV Service 6418
BBC One Scotland 6421
BBC Two Scotland 6422
BBC Radio 5 Live 6401
BBC Radio 5 Live Sports Extra 6464
BBC One-MR Manchester 6441
BBC One-LS Leeds 6451
BBC One-TW Tunbridge Wells 6461

i.e. is it all one transponder frequency that's gone? If so, is it one of those cases of interference by a DECT phone or something

watty

Not DECT. The IF is 1053MHz. DECT interfers with IF of 1850 to 1900 I think.

So it's the "or something"

horse7

if there was something interfering with the signal on the sagem box ,why would the signal be ok when i use the konig sat box.

horse7

i was thinking maybe add to my freesat list with the missing stations 701-704 and 707-723,thats radio one to radio4,and radio6 on to 723.i could get the transponder stuff using my konig box.has anyone ever added to their list of channels on this sagem box.

thibeaux

horse7 wrote: »

i was thinking maybe add to my freesat list with the missing stations 701-704 and 707-723,thats radio one to radio4,and radio6 on to 723.i could get the transponder stuff using my konig box.has anyone ever added to their list of channels on this sagem box.

Hello horse7,
I'm a new member posting from Germany. I'm experiencing exactly the same problems.
BUT: to me this seems to be a freesat-problem. I thought they didn't want me to
receive the radio stations. My setup is completely different. My panasonic freesat blu ray satreceiver (DMR-BS 850) does not receive the radio channels (no signal) but shows
all the programmes in the EPG. My panasonic TV with an inbuilt Sat-receiver has absolutely no problems to receive all the channels. Both machines use the same double quad LNB multyswitch setup. Unfortunately the blu ray machine does not have a diseqc switch, so it can't switch to Astra 19,2. Another inbuilt restriction to make life harder for the users.
Thibeaux

horse7

nice to know im not alone with this problem.

Slates

How would you go about moving channels on one of these boxs, I had a good look at the manual and there is no reference.

I would like to move BB1 NI to 101 instead of BB1 London, and BB2 NI to 102 as well

Any help would be welcome ?

St Senan

Slates wrote: »

How would you go about moving channels on one of these boxs, I had a good look at the manual and there is no reference.

I would like to move BB1 NI to 101 instead of BB1 London, and BB2 NI to 102 as well

Any help would be welcome ?

Reset the box and put in BT11AA as it's postcde

Slates

scaller wrote: »

Reset the box and put in BT11AA as it's postcde

Is this an NI post code, would I not loose ITV1HD if I do this ??

Can the channels be move to differing position on the box settings ??

Slates

Slates wrote: »

Is this an NI post code, would I not loose ITV1HD if I do this ??

Can the channels be move to differing position on the box settings ??

Any help on this please ??

Tony

Slates wrote: »

Can the channels be move to differing position on the box settings ??

No, freesat boxes are pre set per region

watty

Do some have favorites, or is that only some TVs with Freesat built in?

thibeaux

horse7 wrote: »

nice to know im not alone with this problem.

Hello horse7,
I haven't found a solution to the problems yet.
There's still the 'no signal' message for the channels on
Transponder 13 (aka 2.013)
Frequency: 11.95350 GHz
Has anyone come up with a solution?
Thibeaux

Martin_F

I recently experienced loss of a group of channels from the same transponder - on a BUSH SD box. I had a short run of cable from wall to box which I knew was not proper sat grade - I replaced it with TX100 and hey presto the channels came back. As far as I could tell only these 5 or 6 channels were affected (the E4/More 4 range around 121-125).

I had read similar problem reports on line relating to the BUSH SD box - so had started to think the receiver was on the way out.

Anyway the point is - it may not be the box (although a different box may work) - it could be anything in the signal path causing it.

Tony

Very true, coax problems can sometimes cause individual transponders to lose signal.