Help please

Hootanany

My Sony Vaio laptop wont load up, i did the factory setting restore thing and i am getting this message now.
windows root 7\system32\ntoskm 1.exe. please install this missing item but problem is i do not have a disk as it was alll preloaded when i bought it. Many thanks in advance.

meemeep

Following this instruction to boot up in safe mode and chose Startup repair:

http://windows.microsoft.com/en-IE/windows7/What-are-the-system-recovery-options-in-Windows-7


Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.

Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.

On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)

Select a keyboard layout, and then click Next.

On the System Recovery Options menu, click a tool to open it.

Hootanany

On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)


I do not have the repair option and thanks for the reply , i went for the last safe option restore and same error message came up

Hootanany

I pressed F2 and i am now in the BIOS anyone know what to do