laptop keeps rebooting

ned rierson

reboots after i get the message 'sorry for the inconvience, but windows was not shut down properly last time...blah blah blah, Choose one of the following": Safe mode, Safe mode with networking, last know configurations that worked, start windows normally"

when i select one of the options it just reboots again.
Hard drive ?

x in the city

vista??

more info needed...

ned rierson

fujitsu siemens amilo. XP operating system. when i put in the XP disc it only goes as far as saying it is examining the disk.

x in the city

have you tried to install xp again?

put your drive into a caddy and access it with another computer, do a check on it, and format it..?

Are you booting off the xp disk to attempt an OS re-install?

ned rierson

booting off the xp disc to try and do a repair

If there is data on the laptop you can do without, I'd recommend re installing xp.:rolleyes:

ned rierson

i've tried that. goes so far then stops.

ned rierson

i put in the xp disc, press the option to install xp and then the next message that comes on is that it is examining the disk and it stays at that. for hours.

Razzuh

try booting from a linux liveCD. Just to see if it works, and also so that you can take off any files you need.

I think you may have a faulty hdd.

ned rierson

got this bluescreen today.

*** Stop: 0x000000D1 (0X00000018, 0X00000002, 0X00000000,0XF83C825D)

******** iaStor.sys - Address F83C825D base at F83B9000, Datestamp 422f3bcc

i've googled it but not sure what to do

theblueirish

Don't know if it is the same fault but i just fixed my neighbours that was doing the same thing.
I was able to boot into safe mode and ran malware bytes, this cured it.
Seemed it was a virus that had disabled AVG.

Worth a try.

Theblueirish

robk24

I've had this... its malware on the MBR.

what you need to do is boot off your installation disc, go into repair mode and run this command:

bootsect /nt60 X: /force /mbr” where X is the drive letter

nt52 for xp
nt60 for vista/7

then reboot into safe mode with networking install an updated intel matrix storage driver to replace iaStor.sys and then run Malwarebytes anti-malware.

once its done reboot and run Malware bytes again in noramal mode to make sure its clean.

i had it last week on windows 7 enterprise and the above steps fixed it...

hope this helps...

ned rierson

thanks. but like i said in an earlier post it wont boot off the disc. gives me the option to repair or install but when i click either it just hangs

robk24

do you have the option to put the disk into a desktop PC as a slave?
this may be your only way out without replacing the disk....

ned rierson

nope. dont need anything of the HD but if it wont let me do a clean install, looks like its banjaxed

ned rierson

i switched off AHCI in the BIOS and the XP disc worked. did a repair and its working fine. however when i enabled AHCI again i got the same problem. so it works fine with AHCI disabled but not with it enabled. any ideas ?

robk24

AHCI mode is for Vista/7 only , xp needs it switched to ide mode...

ned rierson

ok. thanks everyone for your help.