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no windows

  • 04-01-2011 10:01pm
    #1
    ellewood
    Registered Users, Registered Users 2 Posts: 950 ✭✭✭


    my laptop crashed a few weeks ago and to get it working they had to wipe everything off it all photos projects ect were gone now theres nothing on it not even the calculator works any more how can i re load the xp that was on it i cant find the disk or how do i go about getting just work and excell back on the laptop


    many thanks


Comments

  • #2
    phill106
    Registered Users, Registered Users 2 Posts: 6,826 ✭✭✭phill106


    Well if they wiped and reinstalled everything on your laptop, you should have a full install of windows xp back on it. It is quite easy to reinstall, where are you based? If limerick/clare I can help, If not I am sure someone local will pipe up here.


  • #3
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,582 Mod ✭✭✭✭Capt'n Midnight


    "they" have done a pi$$ poor job if they didn't warn you of data loss and their inability to setup windows properly

    if they warned you that's fair enough, but not if they claimed to be in any way shape or form to be professional


    the manufacutrers web site should have drivers for that type of laptop

    if however, you need to recover your files, then get a copy of photorec and use it to copy files from empty space to an external hard drive, but don't hold out much hope because the damage is done


  • #4
    ellewood
    Registered Users, Registered Users 2 Posts: 950 ✭✭✭ellewood


    no they did warn me that i might loose everything but said they couldnt re load anything that was on it before they had to wipe it because i dont have any of the disk's can a disk with work and excell be bought fairly reasonable and just re load it on to laptop..thanks

    btw im down near waterford city not near limrick thanks


  • #5
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,582 Mod ✭✭✭✭Capt'n Midnight


    www.openoffice.org is free
    word and excel are kinda expensive and need licenses

    again if you need to recover files, try to do so before installing any more software or drivers as they will overwrite deleted files


  • #6
    phill106
    Registered Users, Registered Users 2 Posts: 6,826 ✭✭✭phill106


    The people who did that do not know much about computers. Assuming it was a windows crash, in all likelyhood all the files you wanted to keep like photos etc were just sitting there, waiting to be transferred off by any competent pc technician.
    Considering it was just a reinstall and not a replacement of the harddrive, this is the most likely case.


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