Laptop Censor will not move

mugabe

Hello can some one help me here,just doesn't know what happened,was left my Logic Laptop for about two hrs came back and tried to switch it on and after switching on the censor will not move,have tried with external mouse and still it will not move, have tried the fn+f1 to switch on and off the touch pad and yet it will not move,its seems nothing will i can do,because of that,i can't go to system restore,please help,just doesn't know what to do.am desperate.can't afford a new one and even cost of repair.
any help please.
Thanks
Mugabe

GarRo247

By sensor I'm assuming you mean touchpad?

I'm probably stating the obvious but have you tried to restart it? Is the keyboard working? If it is you can use the keyboard to do a system restore, you can use a combination of the directional arrows, enter, the windows button and the tab key to navigate to the system restore feature. If it was doing nothing while it stopped working I wouldn't say its a software problem which is fixable by system restore. It would seem like the touchpad was damaged physically somehow.

mugabe

Thanks very much,have tried system restore and couldn't solve the problems,the keypads are working so i did use the windows buttom to do system restore, and since i upgraded from vista to windows 7,anyway if its touch pad damage i think i could use an external mouse but it doesn't work as well,because have tried using external mouse and it will not move the censor as well,just doesn't know what to do again?please help.

GarRo247

Do you have another computer you could use to burn a cd? google "how to burn an iso" and burn this file to a disc http://distro.ibiblio.org/pub/linux/distributions/puppylinux/puppy-5.1.1/lupu-511.iso once you have this cd ready put it into your computer and then restart. when your computer is restarting keep pressing the f8 key until you get options, choose your cd/dvd drive and not your hard drive/hdd it should boot into another operating system that is not windows, and if your touchpad works in this you have a software problem with windows, if your touchpad still doesn't work its a hardware problem.


instead of doing all that, did you get a cd for reinstalling windows if you did put this in and do the same thing with f8 to boot into it, don't reinstall windows with it, just wait until the initial interface opens and see it your touchpad works there, and again if it works its software if it doesn't work its hardware

mugabe

Thanks very much.if burning and insert into the drive,what do i do again?
what is the purpose of this cd?
have windows as well,so can you help me what to do with the first iso?
Thanks very much.
i have already burned it.
on internet shop.
Thanks

mugabe

Hello have been able to load the iso,install in the computer and the mouse is moving now.am very naive here,is it another operating system that i can use or have to install another windows?
Thanks very much.

Mugabe

GarRo247

mugabe wrote: »

Hello have been able to load the iso,install in the computer and the mouse is moving now.am very naive here,is it another operating system that i can use or have to install another windows?
Thanks very much.

Mugabe

It's just something temporary that you can use to test if the touchpad was working, you can use it for things like browsing the internet if you want, but it is unable to save anything like documents or music, once you turned the laptop off they would all be gone. So if u needed to keep things on your laptop its basically useless.

The good thing is it shows its only a software problem, so reinstalling windows should fix it.

mugabe

Thnks very much,will try the windows