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iPad Broken on update?

  • 25-12-2010 5:11pm
    #1
    dmcg90
    Registered Users, Registered Users 2 Posts: 2,779 ✭✭✭


    Got an iPad for Christmas, it was on 3.2.2 so I updated to the new 4.2.1.

    Its just fresh out of the box, loaded my music and my apps on it this morning.

    I tried to update just now and it failed on update, and now won't switch on. Its failing everytime I try to recover it too.

    I get the:
    The iPad ''iPad'' could not be restored. An unknown error occurred (3014).
    error message

    What can I do? Is it properly broken?

    Any help is massively appreciated.
    Tagged:


Comments

  • #2
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    3014 can indicate a problem contacting the Apple servers, or a problem with the downloaded update file.

    http://support.apple.com/kb/ts1275


  • #3
    dingding
    Registered Users, Registered Users 2 Posts: 4,940 ✭✭✭dingding


    Have you got the latest version of itunes on your PC.


  • #4
    dmcg90
    Registered Users, Registered Users 2 Posts: 2,779 ✭✭✭dmcg90


    dingding wrote: »
    Have you got the latest version of itunes on your PC.

    Yep! 10.1.1.4

    Any ideas what I should do?


  • #5
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Just wait a while and try again


  • #6
    Gillo
    Registered Users, Registered Users 2 Posts: 5,566 ✭✭✭Gillo


    With the amount of people globally getting iphones and ipads as xmas presents there could be a pretty big strain on Apples servers, give it some time and try again.


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  • #7
    dingding
    Registered Users, Registered Users 2 Posts: 4,940 ✭✭✭dingding


    When you log onto iTunes, does the store work. Can you browse podcasts and music on the internet.


  • #8
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    The steps in the article I linked perhaps?


  • #9
    dmcg90
    Registered Users, Registered Users 2 Posts: 2,779 ✭✭✭dmcg90


    dingding wrote: »
    When you log onto iTunes, does the store work. Can you browse podcasts and music on the internet.

    I can browse the store fine, updates are coming through on my iPhone fine though the store.


  • #10
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    try putting it in DFU mode and then updating


  • #11
    dmcg90
    Registered Users, Registered Users 2 Posts: 2,779 ✭✭✭dmcg90


    I'm trying it on another laptop right now, bloody Apple Support being closed on Sundays!


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  • #12
    dmcg90
    Registered Users, Registered Users 2 Posts: 2,779 ✭✭✭dmcg90


    It works! Hallelujah!


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