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Eircom Router

  • 20-12-2010 8:50pm
    #1
    Dingatron
    Registered Users, Registered Users 2 Posts: 2,694 ✭✭✭


    Hi Guys


    I've the Business starter package with Eircom for a number of years now. A router (old green Netopia one) was provided with this service but obviously it has given up the ghost at this stage. Am I entitled to an upgrade to a new one as the original one would not be fit for purpose at this stage in any event?

    thanks

    ding


Comments

  • #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Dingatron wrote: »
    Hi Guys


    I've the Business starter package with Eircom for a number of years now. A router (old green Netopia one) was provided with this service but obviously it has given up the ghost at this stage. Am I entitled to an upgrade to a new one as the original one would not be fit for purpose at this stage in any event?

    thanks

    ding
    Hi Dingatron

    If you are currently in a contract with eircom you should be entitled to a replacement modem. If your contract is finished then there would be a charge for a new modem. Are you having problems with this router?
    If you DM me your line no I can have a look at this for you.
    Tony


  • #3
    Dingatron
    Registered Users, Registered Users 2 Posts: 2,694 ✭✭✭Dingatron


    eircom: Tony wrote: »
    Hi Dingatron

    If you are currently in a contract with eircom you should be entitled to a replacement modem. If your contract is finished then there would be a charge for a new modem. Are you having problems with this router?
    If you DM me your line no I can have a look at this for you.
    Tony

    Hi Tony thanks for the reply. I'll pm you the details.

    ding


  • #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Hi Dingatron
    yes have your details now.
    Will get back as soon as I can.
    Tony


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