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laptop help (everything is gone)

  • 12-12-2010 11:26pm
    #1
    vectrahed
    Registered Users, Registered Users 2 Posts: 198 ✭✭


    Hope someone can please help me here!

    was instaling norton yesterday, everything was fine and it installed with no problems!

    had to also update windows etc that required system restart and thats when the problem started!

    when the laptop restarted it had nothing on the screen apart from the background picture

    no icons, no start menu button no nothing

    can someone please tell me what might have gone wrong.

    Thanks vectrahed


Comments

  • #2
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Try starting it in 'Safe Mode with Networking' first and see if that works. Then try rebooting into normal mode. Do you have any other antivirus software installed?


  • #3
    vectrahed
    Registered Users, Registered Users 2 Posts: 198 ✭✭vectrahed


    well tried all that and still no joy! ive lost everything :(

    took it to a place to have a look see what can be done!


  • #4
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    vectrahed wrote: »
    well tried all that and still no joy! ive lost everything :(

    took it to a place to have a look see what can be done!

    Are you missing your files/music/pics etc?
    If so it's easy to recover.


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