Iphone in recovery mode

Clanket

Hi all,

Any help on this would be much appreciated.

I connected my Iphone 3gs to my Mac a few minutes ago and Itunes said there was an update to be downloaded. I said ok and it started.

I then got a notification that an error had occurred. The Iphone is now in recovery mode and displays a picture with a USB cable and an arrow pointing to an itunes picture.

I've re-connected it to I-tunes and all it's saying is "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with Itunes"

I'd do the restore no problem but I took a couple of photos today of my little fella that I do not want to lose.

If I do the restore in itunes, will i lose all data? This link says no but if you read the comments, someone lost their data.

http://www.youtube.com/watch?v=P9vBNanosnE

Does anyone know how I can restore it without losing the photos?

Thanks a mil.

54kroc

Have you tried holding the power and home button down together until it reset's the phone.

Clanket

I have indeed. It's just going back to the same picture when it comes back on.

guil

try using tinyumbrella to kick out of recovery

Clanket

Thanks. I'll have a look.

Can you tell me if this will wipe my photos? I really dont want to lose them.

Jakmeehan

Alofthedunnes wrote: »

Thanks. I'll have a look.

Can you tell me if this will wipe my photos? I really dont want to lost them.

If you use TinyUmbrella to kick it out of recovery (and it works) then you'll be grand.

Just copy your pictures to PC, then restore.

Clanket

That worked a treat. Thanks Guil and Jakmeehan

sparktest

Downloaded 4.2 for Iphone 4 today. At the end of the download it failed sending the phone into recovery mode. Itunes is telling me i need to restore. When I do restore it fails on the same error 13. PC has latest itunes downloaded.

Phone stuck with usb picture on it.

Any ideas?

Sparktest.

guil

have ya ever used tiny umbrella to downgrade the firmware, if so the hosts file is probably still edited so the restore will fail

aidan_walsh

http://support.apple.com/kb/ts1275

Error 13 and 14: These errors are typically resolved by performing one of more of the steps listed below:

• Perform USB isolation troubleshooting, including a different USB port directly on the computer.
• Put a USB 2.0 hub between the device and the computer.
• Try a different USB 30-pin dock connector cable.
• Eliminate third-party security software conflicts.
• There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
• Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
• Try to restore from another known-good computer and network.

sparktest

hi guys thanks for feedback.

tried downloading tiny umbrella but cant get it running.
tried most of apple's guidance notes to no use. currently installing itunes on another pc so will see how that works out.

head wrecked.