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Word 2007 - cant save documents

  • 09-12-2010 4:13pm
    #1
    red menace
    Closed Accounts Posts: 1,462 ✭✭✭


    When we click on svae nothing happens.
    When we click on save as no dialog box appears
    When closing the document we are prompted to save but when clcking yes no dialog appears.
    We have tried repairing the program
    Tried deleting normal.dot but still the same issue

    This only seems to affect onne guy's profile,
    Someone else can log on to his machine and save normally.
    Any ideas? its such a weird one :)


Comments

  • #2
    homer911
    Registered Users, Registered Users 2 Posts: 5,150 ✭✭✭homer911


    :confused:

    Is this after editing an existing document or creating a brand new one

    Sometiimes this can happen on existing one if the file path is too long


  • #3
    red menace
    Closed Accounts Posts: 1,462 ✭✭✭red menace


    Hi,


    Ta for the reply
    Sorry should have mentioned it seems to be with both, have tried opening documents and new..

    Shane


  • #4
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,583 Mod ✭✭✭✭Capt'n Midnight


    if it only affects one profile

    then either restore a backup of the profile
    or
    login as admin and copy the profile ( ie. users documents and shortcuts ) and then delete profile, get user to login (creates new profile) and copy the files back


  • #5
    red menace
    Closed Accounts Posts: 1,462 ✭✭✭red menace


    Capt'n Midnight wrote: »
    if it only affects one profile

    then either restore a backup of the profile
    or
    login as admin and copy the profile ( ie. users documents and shortcuts ) and then delete profile, get user to login (creates new profile) and copy the files back

    Cheers Capt'n,

    We have recreated the profile and the same issue.
    Going to try him on a different machine tomorrow to see what happens


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