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First Day on boards

  • 08-12-2010 4:39pm
    #1
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭


    Hi everyone,

    The eircom support team are offline for the night, we will be back live at 11am tomorrow.

    Thanks for all the great feeback and advice. I hope we were of some help.

    See you all tomorrow.

    eircom support team :)


Comments

  • #2
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    hi switch back from perlico nearly 2 wks ago but still waiting for ye to activate my line..why so long..thanks in advance


  • #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    alanhiggyno1 wrote: »
    hi switch back from perlico nearly 2 wks ago but still waiting for ye to activate my line..why so long..thanks in advance

    Hi alanhiggyno1,

    Can you private message mw with your telephone number or any order number you received and I will try and check it out for you.

    Thanks, Mark


  • #4
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    hi mark wont let me pm u for some reason..its the u have it set


  • #5
    dave1982
    Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭dave1982


    Any dates on NGB coming to Cobh co cork?Best i can can get here is 3mb:(


  • #6
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    hi work cant pm u it wont let me..i kinda want to get it sorted


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  • #7
    dave1982
    Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭dave1982


    eircom: Mark has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

    If you are trying to send this message to multiple recipients, remove eircom: Mark from the recipient list and send the message again
    :confused:


  • #8
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    why eircom not answer people on here too


  • #9
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    alanhiggyno1 wrote: »
    hi mark wont let me pm u for some reason..its the u have it set

    Hi, edidted that option now, Should be able to PM:) '

    Mark


  • #10
    TouchingVirus
    Registered Users, Registered Users 2 Posts: 8,584 ✭✭✭TouchingVirus


    Relax alan, this is a message board and not a chat room - you can't expect instantaneous responses to your posts. Mark even went offline there for a few minutes according to the activity listings, I'm sure he'll fix it up soon :)

    Scratch that folks, I think he's got it :P


  • #11
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    dave1982 wrote: »
    :confused:

    Thanks, Dave

    Appreciate the help.

    Mark


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  • #12
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    sent u pm there mark.thanmks again


  • #13
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    alanhiggyno1 wrote: »
    sent u pm there mark.thanmks again

    Hi Alan, go the details thanks. How did you place the order to return to eircom?

    Over the phone a door to door agent.

    Thanks, Mark


  • #14
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    online it was for fibre power 8mb with free conection free line rentel but nothing heard of since day 1


  • #15
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    any idea at all mark


  • #16
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    alanhiggyno1 wrote: »
    any idea at all mark

    Hi sent A PM to you.

    Mark


  • #17
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    dave1982 wrote: »
    Any dates on NGB coming to Cobh co cork?Best i can can get here is 3mb:(

    Hi Dave,

    eircom have updated the NGB coverage map. The Cobh area in Cork is due to be NGB ready between April - July next year.

    SEE:

    http://www.nextgenerationbroadband.ie/ (click on coverage map) then enter the area and county into the search engine.

    Thanks, Mark


  • #18
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    hi mark sent that email to u


  • #19
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    alanhiggyno1 wrote: »
    any idea at all mark

    Hi alanhiggyno1,

    I sent a PM to you a few minutes ago. I will follow up with you tomorrow morning. If you could PM the details I asked for that would be great.

    Thanks, Mark


  • #20
    dave1982
    Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭dave1982


    Thanks for update Mark :D


  • #21
    ziedth
    Registered Users, Registered Users 2 Posts: 9,081 ✭✭✭ziedth


    Hi Mark,

    We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

    We are looking to get a Phone/Broadband package.

    What would be the best way to go about this?

    Thanks in advance.


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  • #22
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ziedth wrote: »
    Hi Mark,

    We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

    We are looking to get a Phone/Broadband package.

    What would be the best way to go about this?

    Thanks in advance.

    Hi ziedth,

    Can you send me a private message with your full address and I will check out the line connection status.

    Thanks, Mark


  • #23
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ziedth wrote: »
    Hi Mark,

    We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

    We are looking to get a Phone/Broadband package.

    What would be the best way to go about this?

    Thanks in advance.

    Hi Ziedth,

    Thanks for the details and I will get back to you on Monday.

    Thanks, Mark


  • #24
    scientific1982
    Closed Accounts Posts: 1,562 ✭✭✭scientific1982


    Hi Mark.

    Im on the 3mb package and for the past five days ive been getting average speeds of 0.5mb. Ive talked to a number of friends in my area and they are getting the same speeds. There must be a fault of some sort.


  • #25
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    scientific1982 wrote: »
    Hi Mark.

    Im on the 3mb package and for the past five days ive been getting average speeds of 0.5mb. Ive talked to a number of friends in my area and they are getting the same speeds. There must be a fault of some sort.


    Hi scientific1982,

    I will need to check this out for you. Can you PM your telephone number to me please.

    Thanks, Mark


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