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courier with glass insurance

  • 05-12-2010 12:10am
    #1
    stcstc
    Registered Users, Registered Users 2 Posts: 2,262 ✭✭✭


    Having just lost the head with my current courier i need to find a new one

    When the rep came i specifically told him i would be shipping picture frames, and he said not a prob

    this week for the very first time i had some returned with smashed glass. so when i ring them they say hey no we dont cover items like that!!!!!


    so now i am looking for another courier, ideally fixed price over ireland. and one that WILL cover the glass.

    if anyone has any ideas let me know

    thanks

    steve


Comments

  • #2
    wellboy76
    Registered Users, Registered Users 2 Posts: 691 ✭✭✭wellboy76


    I've had a similar problem bringing stuff in from the UK that broke. Have been checking for a while but not much luck.

    Interesting to see if anyone has


  • #3
    RUDOLF289
    Registered Users, Registered Users 2 Posts: 794 ✭✭✭RUDOLF289


    Gentlemen,

    Please note that Goods In Transit Insurance is the responsibility of the client for whose account (and risk) the transport is undertaken.

    In my 32 years in the Transport & Logistics Industry I have come across this situation many times. There is a general misconception that a carrier is automatically liable if the goods are damaged or lost. This is clearly not the case.

    A haulier (Couriers may operate under different terms and conditions) is obliged to have insurance to cover his liability under the Irish Road Haulage Association conditions (if goods are carried by road in Ireland) and CMR conditions (if the goods are carried between different countries).

    The fact of the matter is that if damage or loss occurs the haulier is only liable upto the maximum of his liability. In case of IRHA conditions that is Euro 1100 per tonne grossweight.

    In case of CMR conditions, the maximum liability is 25 francs per kilogram of gross weight short. "Franc" means the gold franc weighing 10/31 of a gramme and being of millesimal fineness 900. In "our" money that is aproximately € 1600 per 1000 kgs weight.

    It is important to note that the carrier - on the basis of the conditions imposed under IRHA or CMR conditions - is not liable in all circumstances. Therefore, the advise would be to take out All Risk Marine Cargo Insurance (even if the goods travel by road). This will ensure that in the case of loss or damage you will receive full compensation.

    This is probably not what you were hoping for, however, there is no carrier that will pay out without a fight. In case of glass being carried you have no chance.

    Only way to go is to arrange insurance yourself to cover damage and loss.

    Regards,
    Rudolf289


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