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Blueface down

  • 27-11-2010 8:52am
    #1
    dubsaab
    Registered Users, Registered Users 2 Posts: 151 ✭✭


    Blueface is down in Blackrock Co. Dublin at present.

    Is anyone else having problems?


Comments

  • #2
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    dubsaab wrote: »
    Blueface is down in Blackrock Co. Dublin at present.

    Is anyone else having problems?

    Working on here in Galway, but something like blueface would not really go down in specific areas, like broadband would.

    There might be connectivity issues between your ISP and blueface maybe.

    What do blueface support say ?


  • #3
    dubsaab
    Registered Users, Registered Users 2 Posts: 151 ✭✭dubsaab


    No reply from Blueface Support, just an answering machine.

    Do they work on Saturdays?


  • #4
    Guillaume77
    Registered Users, Registered Users 2 Posts: 37 ✭Guillaume77


    dubsaab,

    We don't have any particular problem on our system at the moment.
    My guess is that your broadband went down for a short time and the phone struggles to re-register by itself.

    The 1st thing to try is to electrically unplug your devices (router, modem, phone), wait 10 seconds and plug them back in, starting by the modem/router.
    This will reinitialise the connection between yourself and our system.

    If needs be, could you email support@blueface.ie please ?
    We don't have a call centre on Saturdays.


  • #5
    dubsaab
    Registered Users, Registered Users 2 Posts: 151 ✭✭dubsaab


    Thanks GuillaumeBF

    I have tried what you suggested but still no service.

    I e-mailed blueface support earlier today & will do so agin now.

    Dubsaab


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