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Eircom Connection

  • 26-11-2010 9:22pm
    #1
    Brianc102
    Registered Users, Registered Users 2 Posts: 53 ✭✭


    So, At the moment, I'm signed up to Eircom, and I have the 8MB broadband deal.
    But I NEVER get fast Internet! Me and my friend are downloading a game off Steam at the moment. He lives in Bree and he has a download speed of 212kbps with a 3MB broadband (Eircom As well). I'm only getting a download speed of 108kbps with my 8MB Broadband, And I'm in the middle of Enniscorthy!
    I have rang Eircom sooo many time, and they do absolutely NOTHING! Whoever I get on the phone, they check my Internet Connection and they say its perfect!
    The modem is in the next room! Seemingly this broadband deal we have is *Next Gen* and has *No Congestion*. There is 3 laptops in the Household. Mine, My sister's and my parents. My parents occasionally use their's but not the whole time. My Sister uses hers a good bit, But there should be No Congestion, so she shouldn't be a problem. With 8MB Broadband, I should be getting a fair amount more than 100kbps, at least 300-400. I'm obviously not getting what i'm paying for and theres no point giving Eircom a call because I will get the same answer i always get.
    Does anyone know of a solution to this, or maybe anyone who works with Eircom know of anything?
    Please give as much info as possible.
    Thanks!
    Tagged:


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,751 CMod ✭✭✭✭Spear


    Brianc102 wrote: »
    So, At the moment, I'm signed up to Eircom, and I have the 8MB broadband deal.
    But I NEVER get fast Internet! Me and my friend are downloading a game off Steam at the moment. He lives in Bree and he has a download speed of 212kbps with a 3MB broadband (Eircom As well). I'm only getting a download speed of 108kbps with my 8MB Broadband, And I'm in the middle of Enniscorthy!
    I have rang Eircom sooo many time, and they do absolutely NOTHING! Whoever I get on the phone, they check my Internet Connection and they say its perfect!
    The modem is in the next room! Seemingly this broadband deal we have is *Next Gen* and has *No Congestion*. There is 3 laptops in the Household. Mine, My sister's and my parents. My parents occasionally use their's but not the whole time. My Sister uses hers a good bit, But there should be No Congestion, so she shouldn't be a problem. With 8MB Broadband, I should be getting a fair amount more than 100kbps, at least 300-400. I'm obviously not getting hat i'm paying for and theres no point giving Eircom a call because I will get the same answer i always get.
    Does anyone know of a solution to this, or maybe anyone who works with Eircom know of anything?
    Please give as much info as possible.
    Thanks!

    Post your linestats and we can tell you more.


    And if a mod could move this to broadband....


  • #3
    Brianc102
    Registered Users, Registered Users 2 Posts: 53 ✭✭Brianc102


    Spear wrote: »
    Post your linestats and we can tell you more.


    And if a mod could move this to broadband....
    Are the linestats these numbers i get at http://192.168.1.254/ ?


  • #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,751 CMod ✭✭✭✭Spear


    Brianc102 wrote: »
    Are the linestats these numbers i get at http://192.168.1.254/ ?

    For a default Eircom modem, yes, they're normally there.


  • #5
    ronkmonster
    Registered Users, Registered Users 2 Posts: 1,181 ✭✭✭ronkmonster


    Brianc102 wrote: »
    My Sister uses hers a good bit, But there should be No Congestion, so she shouldn't be a problem.
    There's no congestion on the line coming in but multiple people using it will congest it internally. Is she is using it for steaming video or other heavy downloading, then it'd be affecting you. Have you tried with no one else using the internet?


  • #6
    Brianc102
    Registered Users, Registered Users 2 Posts: 53 ✭✭Brianc102


    I did'nt know which ones exactly were the linestats so ill just put up whats on the 1st page.
    ==

    DSL
    Available eircom broadband
    Connected
    User Name
    vodafone@vodafone.ie
    IP Address
    109.78.132.85
    IP Gateway
    89.19.64.129
    Primary DNS Server
    89.19.64.164
    ns2.vodafone.ie
    Secondary DNS Server
    89.19.64.36
    ns1.vodafone.ie
    Speed
    1024/128 (kbps)
    Line Attenuation
    22/14 dB

    ==

    It says Vodafone a bit as we used to be with Vodafone, But we are back with Eircom Now.


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  • #7
    ronkmonster
    Registered Users, Registered Users 2 Posts: 1,181 ✭✭✭ronkmonster


    Brianc102 wrote: »
    I did'nt know which ones exactly were the linestats so ill just put up whats on the 1st page.
    ==

    DSL
    Available eircom broadband
    Connected
    User Name
    vodafone@vodafone.ie
    IP Address
    109.78.132.85
    IP Gateway
    89.19.64.129
    Primary DNS Server
    89.19.64.164
    ns2.vodafone.ie
    Secondary DNS Server
    89.19.64.36
    ns1.vodafone.ie
    Speed
    1024/128 (kbps)
    Line Attenuation
    22/14 dB

    ==

    It says Vodafone a bit as we used to be with Vodafone, But we are back with Eircom Now.

    1meg down and 128kb up if I'm reading right

    You look like you are still connecting to vodafone.

    can you go to http://www.whatismyip.com

    Using this site
    http://whatismyipaddress.com/ip/109.78.132.85

    it shows you using a vodafone ip

    eircom username should be eircom@eircom.net
    password = broadband1

    http://www.boards.ie/vbulletin/showpost.php?p=55242304&postcount=2


  • #8
    Brianc102
    Registered Users, Registered Users 2 Posts: 53 ✭✭Brianc102


    ronkmonster wrote: »
    1meg down and 128kb up if I'm reading right

    You look like you are still connecting to vodafone.

    can you go to http://www.whatismyip.com

    Using this site
    http://whatismyipaddress.com/ip/109.78.132.85

    it shows you using a vodafone ip

    eircom username should be eircom@eircom.net
    password = broadband1

    http://www.boards.ie/vbulletin/showpost.php?p=55242304&postcount=2
    Oh my god man, Thank you soooo much!
    I KNEW we were still with vodafone, but how can that be??
    we have a Eircom Modem, We pay Eircom, How can it be Vodafone?
    Should I reset my Modem or somthing?
    Am I the problem or is it eircom?


  • #9
    ronkmonster
    Registered Users, Registered Users 2 Posts: 1,181 ✭✭✭ronkmonster


    Brianc102 wrote: »
    Oh my god man, Thank you soooo much!
    I KNEW we were still with vodafone, but how can that be??
    we have a Eircom Modem, We pay Eircom, How can it be Vodafone?
    Should I reset my Modem or somthing?
    Am I the problem or is it eircom?

    you need to set the correct username and password on router.
    You might want to call eircom and get them to walk you through it.


  • #10
    Mr E
    Registered Users, Registered Users 2 Posts: 55,571 ✭✭✭✭Mr E


    Moved from Games to Broadband.


  • #11
    Brianc102
    Registered Users, Registered Users 2 Posts: 53 ✭✭Brianc102


    ronkmonster wrote: »
    you need to set the correct username and password on router.
    You might want to call eircom and get them to walk you through it.
    Just before I ring them, Am I getting 8MB broadband?
    I cant read the linestats.


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  • #12
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,751 CMod ✭✭✭✭Spear


    Brianc102 wrote: »
    Just before I ring them, Am I getting 8MB broadband?
    I cant read the linestats.

    You're on a 1meg package, with 128k up. Your line would be capable of nearly 20megs on an ADSL2 provider though.


  • #13
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Brianc102 wrote: »
    Oh my god man, Thank you soooo much!
    I KNEW we were still with vodafone, but how can that be??
    we have a Eircom Modem, We pay Eircom, How can it be Vodafone?
    Should I reset my Modem or somthing?
    Am I the problem or is it eircom?

    You need to change your username and the password in your router settings.

    Eircom cannot do that for you.

    Also if you are sharing a wireless connection internally then that will slow your speed. Just like several peopel turning on the tap at the same time.


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