Sending my 3GS 32GB to Apple for repair or ??

jenno86

So I'm sending my 3GS back to apple next week because the silent switch is faulty and it keeps flicking in and out for silent mode in my pocket with the slightest touch.

It had also developed 2 small cracks at the bottom at either side of the docking/charging port.

So, do apple repair them or will I get a replacement? Will they have 32gb 3g's left? Or is their an outside chance of getting an iPhone 4?! :o I wish.....

whiterebel

jenno86 wrote: »

So I'm sending my 3GS back to apple next week because the silent switch is faulty and it keeps flicking in and out for silent mode in my pocket with the slightest touch.

It had also developed 2 small cracks at the bottom at either side of the docking/charging port.

So, do apple repair them or will I get a replacement? Will they have 32gb 3g's left? Or is their an outside chance of getting an iPhone 4?! :o I wish.....

Replacement. I'd imagine they have a stock of 3Gs' for these eventualities.

jenno86

whiterebel wrote: »

Replacement. I'd imagine they have a stock of 3Gs' for these eventualities.

One can always hope!

Does anyone know how long it takes from when the phone is sent off?

Matt Bauer

jenno86 wrote: »

One can always hope!

Does anyone know how long it takes from when the phone is sent off?

It typically takes about 5 working days.

andysheehan2003

hi op,
i damaged the charging port of my 3gs 32g last month and tried to fix myself and sent to a repair shop but to no joy. i sent my phone off to apple and within the week i had a brand new replacement 3gs 32g sent to me. cost me 200 notes but i was more than happy as i wanted to stay on the plan with o2 and not have to sign up for a new contract.
back on my iphone now happy days....:D

jenno86

andysheehan2003 wrote: »

hi op,
i damaged the charging port of my 3gs 32g last month and tried to fix myself and sent to a repair shop but to no joy. i sent my phone off to apple and within the week i had a brand new replacement 3gs 32g sent to me. cost me 200 notes but i was more than happy as i wanted to stay on the plan with o2 and not have to sign up for a new contract.
back on my iphone now happy days....:D

Cool, I don't plan on having to pay €200 tho!

Glebee

I have the exact same problem with the silent switch on the 3GS.
Have to get on to Apple cos warrenty is up at Christmas.
What number do I use for customer service????

whiterebel

Glebee wrote: »

I have the exact same problem with the silent switch on the 3GS.
Have to get on to Apple cos warrenty is up at Christmas.
What number do I use for customer service????

You can organise self-service on their website.

jenno86

Glebee wrote: »

I have the exact same problem with the silent switch on the 3GS.
Have to get on to Apple cos warrenty is up at Christmas.
What number do I use for customer service????

I rang 1850 - 94 61 91 on Friday, hopefully get the box tomorrow and send it away tomorrow too.

Baggly

Have this problem on the same model. Sent the phone thursday, ill have the replacement tomorrow.

All organised online.

Glebee

Thanks guys,
Set it up online for send back to Apple.
This silent switch appears to be a problem on these models.

Quackles

Ah it's no harm to dream.. I recently sent off an 8gb 3G for repair and after a lot of order losing and messing about, they eventually sent me back an iphone 4 It was almost not worth it for the amount of calls I had to make! ... Almost

jenno86

Quackles wrote: »

Ah it's no harm to dream.. I recently sent off an 8gb 3G for repair and after a lot of order losing and messing about, they eventually sent me back an iphone 4 It was almost not worth it for the amount of calls I had to make! ... Almost

Jammy git!! :P

UPS collected mine today so should hopefully have it back early next week.

jenno86

Got my new 3GS today! Took a week from when I sent it off because of the snow and ice!

StanMcConnell

I'm getting a replacement 3GS (the mic isn't working on my current one). They send out refurb models when they're replacing them.

Btw, you can pay €29 and they'll deliver the replacement before you send yours in. That's what I'm doing to avoid being phoneless.