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shopify.com help -'corrupted' images

cojomo2 · 2010-11-26 14:42:46

If anyone could help I'd really appreciate it. I signed up to Shopify.com and am in the process of creating my website-currently uploading product shots. However , every 2nd image(or more) that I try to upload fails and I get a message 'file corrupted etc...' Whats causing this? The pics were took with a hi spec camera and…

26-11-2010 2:42pm

#1

cojomo2

Registered Users, Registered Users 2 Posts: 3,220 ✭✭✭

Join Date: January 2008

Posts: 2737

If anyone could help I'd really appreciate it.

I signed up to Shopify.com and am in the process of creating my website-currently uploading product shots.

However , every 2nd image(or more) that I try to upload fails and I get a message 'file corrupted etc...'

Whats causing this? The pics were took with a hi spec camera and transferred to laptop...some work fine, others get this 'corrupted file' message and fail to upload..

Thnaks

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Comments

#2 27-11-2010 7:22am

HappyKate

Registered Users, Registered Users 2 Posts: 39 ✭

Join Date: April 2009

Posts: 34

Hi there, what's the size of the images you are trying to upload? Try to make them about 300-350kb maybe it could help.

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