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  • 26-11-2010 1:29pm
    #1
    leeds87
    Closed Accounts Posts: 46 ✭


    i was trying to install updates on vista and this came up. i googled it and downloaded a kasperky link which found a rootkit error. i followed instructions and it said to reboot computer which i did but now i just get a blue creen with info for a few seconds and then it reboots again. i cant even get to my desktop in safe mode. i tried the f8 method for system restore but this wont work. any ideas


Comments

  • #2
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    If you have the Vista installation disc, then have a look here and try the /FixMbr option.


  • #3
    leeds87
    Closed Accounts Posts: 46 ✭leeds87


    no dont have it and doubt i will be able to find it. It was that kaspersky link that caused the problem. i saw on another forum that some one else had a similar problem.


  • #4
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    leeds87 wrote: »
    no dont have it and doubt i will be able to find it.

    You can download it here


  • #5
    leeds87
    Closed Accounts Posts: 46 ✭leeds87


    i cant use me laptop to get on internet. could i dowload it to a memory stick and use that some way


  • #6
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    leeds87 wrote: »
    i cant use me laptop to get on internet. could i dowload it to a memory stick and use that some way

    You'll be downloading a disk image and burning it to a CD/DVD anyway. Then you'll boot from that CD/DVD.


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  • #7
    leeds87
    Closed Accounts Posts: 46 ✭leeds87


    if i restored the harddrive to its factory setings in the repair window would i lose all my data. just trying to think of a quick fix. i dont even have a cd and i never burnt anything. im not the most computer literate


  • #8
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    leeds87 wrote: »
    if i restored the harddrive to its factory setings in the repair window would i lose all my data

    Yes unless it indicates otherwise. Different manufacturers might have diffrent methods.
    just trying to think of a quick fix. i dont even have a cd and i never burnt anything. im not the most computer literate

    You'll need to do it on someone else's machine. Most modern computers can burn DVD's. It's not difficult honestly.


  • #9
    leeds87
    Closed Accounts Posts: 46 ✭leeds87


    il try it tomrrow when i have another laptop. thanks for your help


  • #10
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    leeds87 wrote: »
    il try it tomrrow when i have another laptop. thanks for your help

    While you're at it, download a Linux Live CD like Ubuntu and burn that to a CD too. You can use that to backup your data to a USB drive before you do any damage.


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