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Captain Midnight urgently need help on this one

Telstarman · 2010-11-23 09:17:45

Running vista 32 bit and have found two trojan horse agents r.XJone is a file which is inaccessable according to avg 2011 the other is a process both seemed to have attached to windows explorer. There are driving me mad have to try and get rid of them or will have to lose 3 years college work if I wipe my laptop. I believe…

23-11-2010 9:17am

#1

Telstarman

Closed Accounts Posts: 6 ✭

Join Date: November 2010

Posts: 3

Running vista 32 bit and have found two trojan horse agents r.XJone is a file which is inaccessable according to avg 2011 the other is a process both seemed to have attached to windows explorer. There are driving me mad have to try and get rid of them or will have to lose 3 years college work if I wipe my laptop. I believe you are the main man when help is required... desperate. Can u help if you can, can u do it in laymans terms not very technical. Many thanks Telstarman you are my only hope. Big fear of identity fraud

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#2 23-11-2010 9:19am

Agent Smith

Moderators, Regional East Moderators Posts: 21,504 Mod ✭✭✭✭

Join Date: June 2003

Posts: 20751

I'm agent smith, I know how to resolve this if you had asked for me...

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#3 23-11-2010 12:20pm

Capt'n Midnight

Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,604 Mod ✭✭✭✭

Join Date: March 2003

Posts: 91842

You've already opened another two threads on this problem.

You should not have 3 years of stuff on a laptop without backup , that's just a disaster waiting to happen. :rolleyes:

Your priority is to backup your files before you do something stupid by accident or frustration or Sod's law appears.

If you can't boot up safely in windows then boot your computer from a linux bootable CD ( www.ubuntu.com )
copy your files to what ever backup device you can get
- USB drive / SD card / CD / DVD writer

ask on the other thread about bootable Anti virus CD images

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#4 23-11-2010 2:35pm

Telstarman

Closed Accounts Posts: 6 ✭

Join Date: November 2010

Posts: 3

Many thanks Captain Midnight really appreciate your response. The 3 years of files were not originally on the same laptop some came from a mainframe computer I just added them to use during my final year in college.
When I do what you say how do I get rid of the trojan horses.Many thanks Telstarman

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#5 23-11-2010 6:41pm

Overheal

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Posts: 79837

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#6 24-11-2010 7:31pm

Dartz

Registered Users, Registered Users 2 Posts: 4,407 ✭✭✭

Join Date: May 2008

Posts: 4289

Had to be done.

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