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Paypal Dispute

  • 21-11-2010 12:49pm
    #1
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,264 ✭✭✭


    I ordered some cables off ebay in october and I sitll havent received them.

    So I opened a pp dispute, within 30 mins the seller send a message (through teh resolution center)
    Dear buyer:

    Thanks for your email!

    Could you kindly cancel this dispute now?

    And then we will ship another 5PCS replacements to you.Is that ok?

    Thanks for your email again!Waiting for your reply!

    Regards,

    I assume i shouldnt close the dispute? Or is this standard practise?


Comments

  • #2
    big_show
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭big_show


    Say you'll close the dispute once you receive your goods, end of.


  • #3
    flyingsnail
    Registered Users, Registered Users 2 Posts: 2,777 ✭✭✭flyingsnail


    AFAIK when you close a dispute it cannot be reopened so do not close it until you receive a refund or replacement.


  • #4
    Max Power1
    Closed Accounts Posts: 10,272 ✭✭✭✭Max Power1


    flyingsnail wrote: »
    AFAIK when you close a dispute it cannot be reopened so do not close it until you receive a refund or replacement.
    +1
    Dont ever close a dispute until you are either in posession of the item or a refund. It cannot be reopened at a later date.


  • #5
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    It is a standard poly to get you to forfeit your rights to a refund.


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