Issues contacting a friend

tolosenc

Hi.

My friend is Meteor pay as you go and I'm on 3 bill pay. For ages now, and I've changed phones at least once, I haven't been able to call or text him. He can get through to me no problem, and I can send him web texts.

We've both been on to our providers and received various instructions (à la clearing all diverts) but to no avail. Any ideas?

For the record, when I ring him - I get the number not in service 3 beep tone.

wmpdd3

Is he def on meteor,3 phones can't call tesco mobile afaik, maybe he ported?

drunkmonkey

You can call tesco now, that's not the problem.

What you need to to is call 3 tech support and give them the Meteor number and they can investigate. 3 could either fix it or tell you the problem is on the meteor end.
You mate should also call Meteor and give them your 3 number and see can they find the fault on their end.
It should all be sorted in the next 48hrs if ye both make the call today. 1913 for 3 and 1905 for Meteor.

YumDeiseMum

What kind of phone does he have??

On certain LG and Samsung handsets you can bar incoming calls and texts from a specific number through the menu.