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Exe file is corrupted,what does this mean

hawkelady · 2010-11-01 17:23:52

Hi ,I hope you can help me..turned on my laptop today and "smart defragmenter"came up saying my hard disc is compromised and its a "crital error" it tells me a hard drive scan is required and when i do that it comes up with "pay 70 dollars to fix the problem" is this a scam and if so is there an easy way to fix it.. after…

01-11-2010 5:23pm

#1

hawkelady

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Posts: 1214

Hi ,I hope you can help me..turned on my laptop today and "smart defragmenter"came up saying my hard disc is compromised and its a "crital error" it tells me a hard drive scan is required and when i do that it comes up with "pay 70 dollars to fix the problem" is this a scam and if so is there an easy way to fix it.. after a while it just shuts down the laptop. never had an issue with it before and i have avg anti virus(free version). what on earth could it be, ive recently let my young lad play kids games on the laptop and i wonder could he have pressed some buttons to cause this. im at a loss so if anyone knows what i could do to fix it,i would be extremely grateful..dont really want to spend 100 euro to have it fixed in a shop.

thanks again

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#2 01-11-2010 5:55pm

mp22

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download and install malwarebytes,update it and run a scan.

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#3 01-11-2010 8:32pm

hawkelady

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hi mp22, i did as you said and it came up with 55 alerts, some trojan horse. i deleted them and when i restarted the laptop.. the smart defracmenter came up again with the same ****e, i cant manage to delete it. what is the best thing for me to do now?????? thanks for the reply btw

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#4 01-11-2010 8:48pm

x in the city

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run f secure on line scan

remove all the $hit in your laptop

this would be the first thing to do

you also need to run malware as pointed out

your computer is shagged with viruses and trojans

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#5 01-11-2010 8:50pm

Alanstrainor

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Moved from laptops/.

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#6 02-11-2010 10:59am

mp22

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http://www.boards.ie/vbulletin/showthread.php?t=2055274237 have a read here.If you have any vital stuff on your laptop back it up to disk or what ever you might have.heres another link that might help http://www.bleepingcomputer.com/virus-removal/remove-smart-defragmenter

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#7 02-11-2010 4:42pm

hawkelady

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thanks a million mp22:D

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