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Galaxy S suddenly not being recognised by PC (USB cable connection)

  • 01-11-2010 12:15am
    #1
    pburns
    Registered Users, Registered Users 2 Posts: 2,423 ✭✭✭


    Galaxy S suddenly not being recognised by PC (USB cable connection). Quite infuriating. I've checked Settings>About Phone>USB Settings and it's set to PC Internet. It's not the PC, it is OK with other devices...

    Any ideas?


Comments

  • #2
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,691 ✭✭✭✭drunkmonkey


    Did you restart the pc and try again. Unplug the cable and phone before rebooting and wait till the pc settles before plugging them back in.


  • #3
    mickoneill30
    Banned (with Prison Access) Posts: 3,073 ✭✭✭mickoneill30


    I had the same problem this morning. Plugged in phone and nothing happening on PC. I had the phone set to ask me what kind of connection to use when connected to USB. So I went into Settings / About Phone / USB and set it to Mass Storage and then plugged it back into the PC it was picked up.

    The USB stuff on the Samsung is a little bit flakey.


  • #4
    pburns
    Registered Users, Registered Users 2 Posts: 2,423 ✭✭✭pburns


    drunkmonkey wrote: »
    Did you restart the pc and try again. Unplug the cable and phone before rebooting and wait till the pc settles before plugging them back in.

    Yep, I did that last night and tried it on another PC. No joy.
    mickoneill30 wrote: »
    I had the same problem this morning. Plugged in phone and nothing happening on PC. I had the phone set to ask me what kind of connection to use when connected to USB. So I went into Settings / About Phone / USB and set it to Mass Storage and then plugged it back into the PC it was picked up.

    The USB stuff on the Samsung is a little bit flakey.

    I'm in work now so network restrictions in place. Phone is essentially useless to me if I can't connect to PC for MP3 downloads. Only possible cause I can think of - I experienced the Market download problem described elsewhere and could only fix it by clearing cache and uninstalling updates(Settings>Applications>Manage Applications>Market).

    I was expecting apps to be deleted but they weren't. But maybe some driver for integrating with Windows was deleted (?)


  • #5
    delynet
    Registered Users, Registered Users 2 Posts: 433 ✭✭delynet


    I had a similar problem and it sometimes comes back. I need to connect the phone in mass storage file and delete files with a long extension. They are usually thumbnail files in the DCIM folder. More info here but works for me every time

    http://arvindgaba.com/computer/samsung-galaxy-s/mtp-usb-device-failed-to-install-for-samsung-galaxy-s-kies-resolved/

    There is also an option within Kies (top left) to reinstall drivers. I have read that this sometimes fixes the problem as well. Strange that for such an 'important' piece of Samsung software that it was deemed neccessary to include such a hacky option.


  • #6
    pburns
    Registered Users, Registered Users 2 Posts: 2,423 ✭✭✭pburns


    delynet wrote: »
    I had a similar problem and it sometimes comes back. I need to connect the phone in mass storage file and delete files with a long extension. They are usually thumbnail files in the DCIM folder. More info here but works for me every time

    http://arvindgaba.com/computer/samsung-galaxy-s/mtp-usb-device-failed-to-install-for-samsung-galaxy-s-kies-resolved/

    There is also an option within Kies (top left) to reinstall drivers. I have read that this sometimes fixes the problem as well. Strange that for such an 'important' piece of Samsung software that it was deemed neccessary to include such a hacky option.

    Thanks, but tried this and didn't work. I thought the guys in the local phone shop might have suggestions..but no...

    In fairness they're changing it for me, which seems a bit OTT when all it needs is a software update/fix. Besides, same thing likely to happen again. O Samsung rep was no help - she just suggested connecting via Mass Storage - like I hadn't tried that and more besides.

    I just want a product that works as it's supposed to, not something I have to keep faffing about with to solve buggy problems. Maybe I shoulda got an iPhone after all:(?

    Is there any company that does system upgrades for smartphones (Phonemenders?)? I love the features and apps but can't be bother with all the nerding about trying to fix problems...


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  • #7
    patch
    Registered Users, Registered Users 2 Posts: 2,530 ✭✭✭patch


    pburns wrote: »
    Is there any company that does system upgrades for smartphones (Phonemenders?)? I love the features and apps but can't be bother with all the nerding about trying to fix problems...

    There is a guy here on boards, partyatmygaff, who offers a service where he assists you iirc.
    There is post here in android forums.


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