Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Letter writing

  • 21-10-2010 4:58pm
    #1
    Dean.Tamkin
    Closed Accounts Posts: 58 ✭✭


    Hi i have to write a letter to a prize winner informing them that the company that supplied the prize has gone bust/bankrupt and cannot honour the prize .
    I have no idea even how to start or what to say . Can anyone help or give me an idea on how to narrate it .

    Thank you for any help or info .


Comments

  • #2
    smcgiff
    Closed Accounts Posts: 5,943 ✭✭✭smcgiff


    What was the prize? A new Kidney* or a holiday to the Costa Del Sol?


    * slight exaggeration, but you get my drift.


  • #3
    Dean.Tamkin
    Closed Accounts Posts: 58 ✭✭Dean.Tamkin


    smcgiff wrote: »
    What was the prize? A new Kidney* or a holiday to the Costa Del Sol?


    * slight exaggeration, but you get my drift.
    It was a holiday


  • #4
    dawvee
    Closed Accounts Posts: 122 ✭✭dawvee


    Start by sincerely thanking them for participating (was it a contest or a prize draw?) and supporting whatever the company was in the first paragraph. Lead into the bad news with an assurance of how valuable their support has been in these difficult economic times.

    Then break the news: "Unfortunately, despite yours and other's valued support, [COMPANY] has been unable to proceed under current circumstances and will be unable to honour the terms of the competition, as all of [COMPANY]'s assets are currently in liquidation."

    Then apologize profusely, mention what a shock it's been to all of you at [COMPANY] (as I'm sure it has been), thank them yet again, and close with best wishes to them in the future. If it was a contest, congratulate them on their performance in the competition and say something to the effect of you're sure they'll find other similar successes in future.

    I'd think that would about cover it, although you might want to run it by the company's legal advisors before actually sending it. You do have to tread lightly in these situations, because they could probably try and sue if they really wanted to.


  • #5
    smcgiff
    Closed Accounts Posts: 5,943 ✭✭✭smcgiff


    Agree with Dawee's wording, it would especially be suitable if the person that won the prize had been supporting a charity or some good cause, which I imagine is the case.

    The winner would be less impressed if the money collected was not for a good cause.

    Best to do it as quickly as possible.


Advertisement