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Logitech Webcam/Skype Sound Issues

  • 20-10-2010 10:49pm
    #1
    gingedub
    Registered Users, Registered Users 2 Posts: 10 ✭


    I purchased a Logitech Quickcam Fusion 1.3 webcam for my mother last Christmas. It seemed to install fine in that when I recorded a video on it and played it back using the Logitech software, the picture and sound played back fine. When I then tried to make a call on Skype, although I could see and hear people on the other end of the call, they could only see me and could not hear me. I have tried the camera on another PC with no issues and have also tried downloading the Vista driver from the Logitech website. The PC is a Dell with 2.0GB RAM, 2GHz processor and a 32 bit O/S. It runs on Windows Vista Home Premium (2007), Service Pack 2. The camera has an in-built mic and the computer has external speakers. Does anyone have any ideas of what I can try next to sort out the issue?:confused:
    Tagged:


Comments

  • #2
    lil_lisa
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭lil_lisa


    If its working on other machines and with its own software on your machine then it must be an issue with skype itself. Try going into Tools -> Options -> Audio Settings and check the microphone drop down list , make sure its your camera's mic. You might have to restart skype for this to take effect.

    If this doesn't work, open up your logitech software. I'm not sure which one you have but go to the settings and mic settings and check volumes and which mic it is there too.


  • #3
    gingedub
    Registered Users, Registered Users 2 Posts: 10 ✭gingedub


    Issue sorted today - I un-installed Skype and all of the logitech software and started from scratch. I can't be certain, but I think the issue may have been with the original Skype installaion as I was always able to verify via the logitech software that the mic on the webcam was working. Thanks for the advice.:D


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