BOSE Sounddock 10 - Please Help

engrish?

Hi,

I just bought a sounddock 10 in the US for a pricely sum. When I bought it I was sure the man said that I could just plug it in with an adaptor when I got home. When I did, it made a crackle, there was a slight smell from the back and I plugged it out.

I am worried now that I have blown it and lost the warrantee. It came with an american plug and on the back it says 110v....

Has anyone any experience with this? Can anyone help? I actually saved for ages for this!

The Ritz

Mod Comment:

Please keep your responses to the OP civil and helpful !


/Mod hat off


The adaptor you should have used with this is a step-down transformer - our electricity is at 220volts, your sound dock is 110 volts. It sould like you used a travel type adaptor which just compensates for the different plug types, but not for the voltage difference.

You may well have damaged the power supply in the sound dock. You could try buying a 220v - 110v stepdown transformer - you can get one in Maplins - and see if you've done any permanent damage. If it is damaged then it will have to be checked to see if the damage is repairable.


Ritz.

Homer

Most Bose products used to be dual voltage 110-220v. In recent years however, Bose have vastly reduced this practice to try and cut down on the number of sales Bose in Europe were losing due to price differential and exchange rate.
If the sound dock only states 110v then you have damaged it without doubt and you should contact Bose in Carrickmacross as they are the only people in Ireland authorised to repair it.
Your bargain buy in the US may not be such good value now.

andy1249

USA is 110v @ 60hz , we are 220V at 50hz , so its not just a step down voltage transformer you would need , its a step down voltage / frequency transformer , and these tend to be expensive.

Thats one of reasons why what seems a good deal in the states for electrical goods , really is not. Unless its has a universal Power supply of course , usually marked as " 100 -220 / 50/60hz " .

Crackle and smell means the PSU is blown , no doubt about it ,you never get off lightly when you plug a 110v appliance into a 220v volt socket , its going to have to be replaced if possible.

engrish?

Thanks everyone. Yeah BOSE took it back, they are replacing that part for €79. Still works out cheaper provided it works. I just want the thing now!!!!

Homer

Least you are getting it sorted for a reasonable price. Lesson learned. Cracking sound from it BTW!