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Problem with 3 Like Home in Sweden

  • 14-10-2010 11:53AM
    #1
    emon
    Registered Users, Registered Users 2 Posts: 21 ✭


    I have a contract with 3 with my iPhone 4. According to their terms, I'm entitled to get 3 Like Home rates in countries where 3 has networks. I have already tried this in UK and it works.

    Yesterday I arrived in Sweden and started surfing the internet (Sweden has 3). Five minutes later, I got a text from 3 saying that so far I have had 31 euros worth of internet usage!! I immediately contacted 3 customer support ut as usual they were not very helpful. They kept on saying that it would take them 24 hours to investigate (by that time I'll be back in Ireland and in the mean time I won't have access to internet).

    After that phone call last night, I turned off both Celluar data and data roaming on my phone. This morning I cehcked my balance on my3 and it says my internet usage is up at 36 Euros!! What the heck is going on here? I have decided that once I'm back in Ireland, I'll go down to my local 3 store and ask them to sort it out or else I'll cancel my direct debit.


Comments

  • #2
    rivalius13
    Registered Users, Registered Users 2 Posts: 893 ✭✭✭rivalius13


    Did you make sure to set your network to 3 in Sweden?


  • #3
    WezzyB
    Registered Users, Registered Users 2 Posts: 429 ✭✭WezzyB


    I've used 3 Like Home a few times in Austria and UK. I always manually select the 3 network, just so I don't roam onto other networks. Works perfectly for me.


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