Giving 02 30 days notice

quad_red

Hi all,

A quick bit of advice. Want to move from O2 to 3. Am on the 30 days notice 'clear sim' plan.

How do I synchronize moving? As in, do I give my 30 days notice to o2 then go into 3 on the 30th day and request a move?

I should make the comment that O2 customer services really have disimproved over the last few years. Been with o2 for 12 years. But after being screwed around with some dodgy billing practises recently, after being promised call backs that never happen, I've had enough.

Cheers,
Quad

Sam Vimes

quad_red wrote: »

How do I synchronize moving? As in, do I give my 30 days notice to o2 then go into 3 on the 30th day and request a move?

Yeah that's fine. Maybe go in on the 28th or 29th day in case of problems

quad_red wrote: »

I should make the comment that O2 customer services really have disimproved over the last few years. Been with o2 for 12 years. But after being screwed around with some dodgy billing practises recently, after being promised call backs that never happen, I've had enough.

If you're moving from O2 to 3 because of bad customer service I think you're in for a shock

quad_red

Sam Vimes wrote: »

If you're moving from O2 to 3 because of bad customer service I think you're in for a shock

Yeah, just looked that up there.

Might give Meteor a whirl instead.

Sam Vimes

quad_red wrote: »

Yeah, just looked that up there.

Might give Meteor a whirl instead.

If you have other reasons for wanting to switch to 3 I wouldn't let it be the one deciding factor. Meteor have their share of problems too, although when I have problems I find it's less like talking to a robot that's been programmed with the wrong answers.

angel01

quad_red wrote: »

Yeah, just looked that up there.

Might give Meteor a whirl instead.

I am with them, I don't find customer service that bad, in the end of the day, I rarely have the need to call them anyway.

I find value, coverage and service is more important than customer service.