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problem with windows xp netbook

stoves1 · 2010-10-11 15:08:35

when i switch on my windowsxp netbook it gives me the various users icons, but when i select one with password etc the screen goes to show a blank windows back ground with no icons, yet the cursor for mouse is operating, but cant use pc, i would appreciate help on this please, by pressing ctrl alt del windows task manager…

11-10-2010 3:08pm

#1

stoves1

Registered Users, Registered Users 2 Posts: 227 ✭✭

Join Date: February 2010

Posts: 152

when i switch on my windowsxp netbook it gives me the various users icons, but when i select one with password etc the screen goes to show a blank windows back ground with no icons, yet the cursor for mouse is operating, but cant use pc, i would appreciate help on this please, by pressing ctrl alt del windows task manager comes up, but after that i'm stuck.

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Comments

#2 12-10-2010 2:42pm

userfriendly

Registered Users, Registered Users 2 Posts: 147 ✭✭

Join Date: March 2008

Posts: 135

Can you boot into safe mode?

From Task Manager try clicking File > New Task (Run....) and typing explorer.exe into the box

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#3 13-10-2010 8:04pm

stoves1

Registered Users, Registered Users 2 Posts: 227 ✭✭

Join Date: February 2010

Posts: 152

thank you user friendly i moved this discussion to computers & technology/laptops, where your 1st suggestion was tried to no avail, although this all started with the secure tool virus.

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