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computer freezing

  • 10-10-2010 9:24pm
    #1
    GALWAYINDOOR
    Registered Users, Registered Users 2 Posts: 301 ✭✭


    hi all
    my pc is freezing its a few months old packard bell for the past few weeks
    it keeps freezing so have had to reboot and then after it starts up again my wireless internet connection goes and im not able to go online at all it does not even show available connections .so i have to restore the computer to the 4th oct . i dont want to keep doing this any ideas what to do
    its windows 7
    intel core 2 quad cpu q8300 @250ghz
    6gb memory
    system type 64 bit operating

    thanks for any help


Comments

  • #2
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Sounds like something happened after Oct 4th that's causing this to happen. If nothing obvious comes to mind (e.g. a new program/driver installed or updated) then your best approach is to start cleaning :

    1. Uninstall everything that you know you don't need
    2. Install & run CCleaner
    3. Install & run Malwarebyte

    If the problem persists after having done all that then you'll need to post more info so run DDS according to the instructions here and post the results.


  • #3
    Cuddlesworth
    Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    How many antivirus solutions do you have installed and running?


  • #4
    GALWAYINDOOR
    Registered Users, Registered Users 2 Posts: 301 ✭✭GALWAYINDOOR


    thanks for the replies

    i just have kaspersky installed


  • #5
    jgalvin2010
    Banned (with Prison Access) Posts: 3 ✭jgalvin2010


    I had a simular issue with a new laptop might be worth checking out Windows updates,

    It was a pain in the neck doing it but I had to go back over all the windows updates to find out which update was crashing my laptop finally found the one that was doing it and made sure i didnt install it again and reported the issue to Microsoft,


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