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Credit card transaction taking ages to go through

  • 07-10-2010 10:47pm
    #1
    Number 10 Shirt
    Registered Users, Registered Users 2 Posts: 68 ✭✭


    Just wondering what is the longest anyone here has had to wait for a transaction on their credit card to be processed ? I bought stuff online about 2 months ago and the payment still hasn't gone through(it was done via HSBC).I have the print out from the HSBC website concerning my payment and an email from the retailer saying payment order had been accepted.Any ideas as to why it is taking so long and what I should do :confused: ?? Thanks.


Comments

  • #2
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Have you received your stuff?


  • #3
    rubadub
    Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    There are often long delays in it appearing. I have rang the CC company before and the girl said she could see the transaction but it was just not appearing online yet, I think she might even have said something like "I shouldn't be telling you this, but it should be going through in a few days", probably covering herself or something.


  • #4
    Number 10 Shirt
    Registered Users, Registered Users 2 Posts: 68 ✭✭Number 10 Shirt


    Haddockman wrote: »
    Have you received your stuff?

    No not yet.I have bought stuff online plenty of times before but made the payment through paypal and it never took so long.


  • #5
    Gamesnash.ie: Pat
    Company Representative Posts: 2,957 ✭✭✭Gamesnash.ie: Pat


    It may be that the retailer will not fully process the card payment until the goods are ready to ship. I'd suggest contacting the retailer directly to query why your order has not shipped yet.


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