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Can Sky take your old box away?

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  • 07-10-2010 10:02pm
    #1
    Sgt Pepper 64
    Registered Users Posts: 9,627 ✭✭✭


    Got Sky coming in 2 weeks to install a new HD box, to replace a normal Sky + box.
    I want to move the Sky + box upstairs, but the wife reckons they will insist on taking it away?
    She says thats what happened to other friends and family.

    Can they do that? I thought the dish and the box was ours, especially as after 3 years


Comments

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    #2
    redsteveireland
    Registered Users Posts: 3,034 ✭✭✭redsteveireland


    you should be more than entitled to keep the box. Just unplug it and put it away before he comes;)


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    #3
    watty
    Registered Users Posts: 32,417 ✭✭✭✭watty


    It's yours.

    Remove it before hand to avoid awkward moments as some less scrupulous installers do remove them and sell them on the side.


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    #4
    bcirl03
    Registered Users Posts: 484 ✭✭bcirl03


    Have had a few upgrades in my time and not once have I been asked for the box.

    To be sure as the previous poster says, unplug and move it out of the way for the engineer. Sure your giving him a hand after all :)


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    #5
    Le King
    Closed Accounts Posts: 5,092 ✭✭✭Le King


    Nope, unlike UPC, with Sky you own the Box, the Box is your property. With UPC you rent the box, the router etc.


    So they won't take your box. And if you want a Sky + box I can give you one for free, but they won't take it away.


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    #6
    Sgt Pepper 64
    Registered Users Posts: 9,627 ✭✭✭Sgt Pepper 64


    Thanks, thats what I thought


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    #7
    steveon
    Registered Users Posts: 3,905 ✭✭✭steveon


    Its yours to keep after 12month contract...


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    #8
    limericklassy
    Closed Accounts Posts: 65 ✭✭limericklassy


    steveon wrote: »
    Its yours to keep after 12month contract...

    +1


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    #9
    kbell
    Registered Users Posts: 1,249 ✭✭✭kbell


    The box is yours but I'd recommend a customer doesn't remove any equipment prior to an instalation, leave it for the installer to do, as you could be creating more work and problems.
    Once the installer has ascertained your current set up, ie how all your other equipment and possible magic eyes are connected and removed the box, then, by all means take it away.


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    #10
    St Senan
    Moderators, Regional South East Moderators Posts: 3,584 Mod ✭✭✭✭St Senan


    kbell wrote: »
    The box is yours but I'd recommend a customer doesn't remove any equipment prior to an instalation, leave it for the installer to do, as you could be creating more work and problems.
    Once the installer has ascertained your current set up, ie how all your other equipment and possible magic eyes are connected and removed the box, then, by all means take it away.

    Nothing is bad as getting to an install to find that the customer has disconnected everything only to get a phone call later from the customer to say ( what ever you done with the TV ) now this don't work and the TV in the bedroom don't work.


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    #11
    cauliflower69
    Registered Users Posts: 151 ✭✭cauliflower69


    kbell wrote: »
    The box is yours but I'd recommend a customer doesn't remove any equipment prior to an instalation, leave it for the installer to do, as you could be creating more work and problems.
    Once the installer has ascertained your current set up, ie how all your other equipment and possible magic eyes are connected and removed the box, then, by all means take it away.

    +1


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    #12
    Mike 1972
    Closed Accounts Posts: 8,018 ✭✭✭Mike 1972


    On the other hand if one wants them to take the old box away (WEEE directive and all that) can one insist on them doing so ?


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    #13
    steveon
    Registered Users Posts: 3,905 ✭✭✭steveon


    Yes Mike if someone requests us to take an old box away we have to do so...


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