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Imagine WiMAX 7MB

ArklowHoop · 2010-10-07 14:24:58

Getting this installed tomorrow, has anyone else got it?

07-10-2010 2:24pm

#1

ArklowHoop

Registered Users, Registered Users 2 Posts: 156 ✭✭

Join Date: September 2010

Posts: 137

Getting this installed tomorrow,

has anyone else got it?

0

Comments

#2 07-10-2010 6:58pm

PogMoThoin

Closed Accounts Posts: 13,874 ✭✭✭✭

Join Date: June 2006

Posts: 13380

Lots of threads of complaints about it in the Midband forum (Yes, its mobile internet, not classed here as broadband as its so undependable). Basically it works well in some areas, not very well in others, those with fixed receivers seem to get a much better service

0
#3 14-10-2010 4:11pm

kho sumai

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: April 2010

Posts: 1

I joined Wimax last January can'nt wait for contract to finish. I have nothing but trouble. On average I have had to contact them at least four times each month. Only today had to call again phone not working example- Incoming call when I picked up the noise I heard was like a dril Happened 3 times on fourth attempt caller got through. I then made a call there was no ringing tone instead I got through to Womans Way Zodiac Line. Rang off immediatly this it one of those expensive numbers.. I rang Wimax Technical Support I was on the line to them for 40 mins. Is the problen resolved I doubt it.

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#4 15-10-2010 1:02pm

wahmeister666

Closed Accounts Posts: 69 ✭✭

Join Date: August 2009

Posts: 60

Don't get it,absolute ****E...dunno how they get away with selling/marketing this as "fast,reliable" because it is NEITHER...the 7mb is sometimes between 1-3mb...absolute RUBBISH...don't get it,trust me. Bunch of fraudulent *****. :mad:

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#5 21-10-2010 3:55pm

valelapena

Closed Accounts Posts: 1 ✭

Join Date: October 2010

Posts: 1

Hi guys,
I have had imagine since it arrived in Bray 3 months ago. I am on the UP TO 7mb downloand speed. I have only got an average of 2mb download speed.

I have called them on average 4-5times at my expense as they will never call you back even if they say they will.

Every time you call they will all say the same rubbish!!!

My advice is to stay away from imagine they are by far the worst company I have ever dealt with. Problems, problems and more problems.

Oh I am still waiting on a reply from my email to the customer care team 2 months ago!!!!

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#6 21-10-2010 6:00pm

PogMoThoin

Closed Accounts Posts: 13,874 ✭✭✭✭

Join Date: June 2006

Posts: 13380

valelapena wrote: »

Hi guys,
I have had imagine since it arrived in Bray 3 months ago. I am on the UP TO 7mb downloand speed. I have only got an average of 2mb download speed.

I have called them on average 4-5times at my expense as they will never call you back even if they say they will.

Every time you call they will all say the same rubbish!!!

My advice is to stay away from imagine they are by far the worst company I have ever dealt with. Problems, problems and more problems.

Oh I am still waiting on a reply from my email to the customer care team 2 months ago!!!!

2mbit is upto 7mbit. This is a mobile product, because its mobile they cannot control it, even if they don't oversell it.

Wimax isn't the problem here, its that Imagine are cutting costs by only installing those on the much weaker signals, saves a few hundred each customer on install costs. Other providers do real fixed Wimax that works, they do a fixed install guaranteeing everyone the best signal possible and have no nomadic users with poor signals, meaning their network works as best it can.

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