UPC - no Text or subtitles on BBC1?

ugsymelown

Has anyone else in Dublin/ anywhere lost access to TEXT and Subtitles on BBC1 recently?

Have tried to get an answer from UPC but am still waiting ......
It's regular cable, analogue connection. Only one TV connected to signal though we have broadband over cable too. For the hell of it I disconnected the broadband just to see but naturally no change.

Any ideas, please, as I need this to ' watch' Tv, being a tad Deaf !

Koloman

ugsymelown wrote: »

Has anyone else in Dublin/ anywhere lost access to TEXT and Subtitles on BBC1 recently?

Have tried to get an answer from UPC but am still waiting ......
It's regular cable, analogue connection. Only one TV connected to signal though we have broadband over cable too. For the hell of it I disconnected the broadband just to see but naturally no change.

Any ideas, please, as I need this to ' watch' Tv, being a tad Deaf !

I have analogue cable (Dublin) and the teletext has been absent from BBC1 for a least a couple of months now. It's only available on BBC2 for some reason.

For a hard of hearing person who wants to watch BBC1 subtitles then it's a problem.

Maybe it's UPC's way of gently nudging people onto their digital service?

Bazzer2

Koloman wrote: »

For a hard of hearing person who wants to watch BBC1 subtitles then it's a problem.

For some reason, UPC are taking the BBC1 feed from satellite, which contains no analogue-style Ceefax, but subtitles are still available on page 888.

ugsymelown

Koloman - thanks for the info

I didn't watch Tv over the summer so it's only now I'm finding the problem.

Yeah, it makes sense about the 'encouragement' to go digital alright.
I had a UPC Digital connection when I lived in Dublin City Center and the subtitles were a disaster - seemed to get logjammed, so a few sentences worth would rapidly appear flashing on screen then all subtitling would stop !

Time to reach for Sky I think !

lucernarian

Sorry to hear, or more accurately read, this...

More and more often, people are giving good reports about UPC but when this company cannot sort out something as basic as subtitles for viewers with hearing impairments or complete deafness then it's hard to justify praise for their supposedly improved service.

It's known that they read this forum so they'd want to act on the very bad message this subtitles nonsense is sending out.

I understand subtitles have been missing from at least BBC1 for a couple of months now?

ugsymelown

Bazzar2 - any ideas how to access page 888 when I get the message ' No Text Available' on pressing the Text button on my TV remote?

I did get a response form NTL saying that TEXt had been disabled on BBC1, UTV and CH4...strangely, I still have text/subtitles on UTV and CH4 !

Have asked them to to give me more info, but it really looks like SKy is the only option now.

Thanks for all the info.

STB

Dont go to Sky. All these stations that you have been paying for with UPC are free to air.

You need a HD Combo box a satellie dish and an aerial. That wil cost you about €250 once off. No more bills

http://www.boards.ie/vbulletin/showpost.php?p=67013225&postcount=8

icdg

ugsymelown wrote: »

Bazzar2 - any ideas how to access page 888 when I get the message ' No Text Available' on pressing the Text button on my TV remote?

I did get a response form NTL saying that TEXt had been disabled on BBC1, UTV and CH4...strangely, I still have text/subtitles on UTV and CH4 !

Teletext Limited (the service that operated since 1993 on ITV and Channel 4) is all but gone. What's left on ITV is holiday sales and on Channel 4 there's racing results. Not much of a service. Legally speaking, these services are actually illegal, as Ofcom have revoked Teletext Limited's licence. In the old days, the IBA would have sent the heavies down to the transmitters to physically disconnect the service, but nobody these seems to care and Teletext is still on air despite being hit with fines by Ofcom. Which brings me to the main point of my post.

Ceefax and Teletext Limited are now legacy services. The UK is well along the road to digital switch-off. Once the last UK region goes digital, they will both be gone. You won't find Teletext Limited on the digital satellite versions (except the Open TV based Teletext Holidays service, which is seperate). As for Ceefax, its digital satellite version was completely pulled, although a small service with some news and programming information was later re-instated in one of the few examples of the BBC catering to ex-pats on a licence fee service (basically, its for viewers on the continent who receive the BBC sourced from a digital satellite feed).

What I'm saying is, don't jump platform to find teletext. Teletext as we know it is going from BBC, ITV, and Channel 4. Its in phase-out mode and in two years time will be completely gone. On all platforms. The BBC is now putting its money into BBC Red Button. If you want to jump to digital satellite for that, go ahead, it is likely to be (in the long term) the only ROI platform the service is available on. In the short term, Ceefax is still on BBC Two Northern Ireland on UPC.

Subtitles are a different kettle fish. They are - in my area at any rate - available on the four UK terrestrial stations (including BBC One - I've just tried it and there's live subtitling on the snooker) and some others. But don't look for them on Page 888. To access them, on UPC ("blue EPG") boxes, press OK, go to "Subtitles" and change the langauge to English, then press OK again. On NTL ("purple EPG") boxes, press "menu" and then set subtitles to on. Don't know how you do it on Chorus ("green EPG") boxes but I'm sure there's an option.

thomasking22008

but there is other way u get freesat they have plenty news sport weather and very good subttile i use have upc subcribe but now not anymore cos no text for future but luck get free to air satellite freesat they have digital text very good easy to use then otherwise


wonder will upc will have digital text like rte or bbc or utv ???

SPDUB

ugsymelown wrote: »

Bazzar2 - any ideas how to access page 888 when I get the message ' No Text Available' on pressing the Text button on my TV remote?

Try pressing the button a number of times in a row

My TV has a problem going into teletext mode on BBC1 and the only solution I have found is to press the text button about 6 times in a row very quickly.

I'm guessing the teletext decoder is only spotting the teletext signal when a new line of subtitles is transmitted .

Antenna

SPDUB wrote: »

Try pressing the button a number of times in a row

My TV has a problem going into teletext mode on BBC1 and the only solution I have found is to press the text button about 6 times in a row very quickly.

I'm guessing the teletext decoder is only spotting the teletext signal when a new line of subtitles is transmitted .

there appears to be an issue with P888 on BBC1 NI via satellite leading to it being unaccessable on some receivers.

last night I tried P888 on a FTA satellite receiver's own built in teletext function. I got a 'no teletext' prompt. BUT the TV's teletext function had no problem displaying P888 on that channel.

I went to a different BBC region (showing same programme) BOTH teletext decoders (TV and FTA Sat receiver) were able to display P888 this time

SPDUB

Antenna wrote: »

there appears to be an issue with P888 on BBC1 NI via satellite leading to it being unaccessable on some receivers.

That really shouldn't be an issue though with the NTL BBC1 feed

NUTLEY BOY

No BBC 1 text here either.

I would like to ask UPC for an explanation. However, I have bad experience of them so I just give up!!!!!!!!!!

Anyone actually get an answer ?

Elmer Fudd

I sent an E-mail to UPC about the lack of text on the BBC 1 channnel about six weeks ago and got a reply to say that their BBC1 feed from Northern Ireland now no longer carries text. This would be due to the change over to digital services in the UK. They said that they are only the relayers of the TV signal.
What gets my goat about this is that there were different pages on the BBC1 text and BBC2 text and now text pages for the listings for BBC radio channels are gone, for example. Also there's no text on UPC's digital TV service, apart from subtitles. If things stay this way there will be no text pages at all in a few years, which is hardly progress. :mad:

Koloman

Subtitles have returned to BBC1 on my analogue cable. The rest of Ceefax is still absent.

A bit of good news for those hard of hearing.

NUTLEY BOY

BBC 2 CEEFAX has now dissapeared.

The subtitling does not keep pace either and is effectively useless.

habanerocat

Has anybody any up to date information as to why there are no subtitles on BBC 1&2 on UPC.

Many thanks for any info that can be supplied.

highdef

Subtitles are working fine on BBC 1 and BBC 2 in Dublin. Where are you and what box type have you got? If you're problem is on the analogue service, then the subtitles do not work because there is no teletext service on analogue, from what I can tell.

habanerocat

highdef wrote: »

Subtitles are working fine on BBC 1 and BBC 2 in Dublin. Where are you and what box type have you got? If you're problem is on the analogue service, then the subtitles do not work because there is no teletext service on analogue, from what I can tell.

Yea, sorry, I meant the analogue service.

Why not subtitles? What's the problem?

icdg

Because AFAIK BBC One and BBC Two are now sourced from a digital platform and are no longer sourced from the analogue off-air feeds as used to be the case.

BBC Ceefax will, in any case, close in Northern Ireland (indeed, close down for good) on 24th October (ASO date).

We don't drag up old threads, by the way.