Watching movie on i tunes (slight problem)

Tones69

Just downloaded a movie and wanna watch it but when i click it it just wont play? I can browse through the chpaters no prob etc but cant play, is there something i have to switch on before i can play a movie on itunes?

Thanks

aidan_walsh

Where did you get the movie from? Was it imported into iTunes correctly? What format is the movie in?

Tones69

Bought it on itunes, so whatever format theyre in from itunes im not sure

Tones69

God i thought this would be answered in a flash still not playing, weird.

aidan_walsh

Are you getting an error when you try to play it?

Click into Store > Authorize This Computer and enter your username and password, then try to play it.

Tones69

aidan_walsh wrote: »

Are you getting an error when you try to play it?

Click into Store > Authorize This Computer and enter your username and password, then try to play it.

Nope not getting an error, just when i click on "play movie" nothing happens. Yup ive authorised it already

The Big Gig

try change the resolution on your screen to 1024 x 768.... it's a long shot though

Tones69

The Big Gig wrote: »

try change the resolution on your screen to 1024 x 768.... it's a long shot though

Nope, i dunno, thought this would be a common problem, it comes up and i can flick through chapters etc etc but nothing will play

sophie1234

are u updated to the latest itunes?

Tones69

sophie1234 wrote: »

are u updated to the latest itunes?

Yuuupppp

Tones69

Just reported it to itunes, hopefully they will know