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Interactive Flowcharts

GAAman · 2010-09-17 13:33:11

Hi all, i had an idea i thought i would suggest for the feedback and help desk forums. I check these forums on a fairly regular basis (being nosey i admit :p ) and i imagine the mods/admins get browned off with what seems to be a daily misunderstanding. People go to these forums (mainly help desk) and ask things which have…

17-09-2010 1:33pm

#1

GAAman

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Join Date: May 2006

Posts: 3154

Hi all, i had an idea i thought i would suggest for the feedback and help desk forums. I check these forums on a fairly regular basis (being nosey i admit ) and i imagine the mods/admins get browned off with what seems to be a daily misunderstanding. People go to these forums (mainly help desk) and ask things which have nothing to do with boards at all.

The latest example is here

So i thought, what about a flowchart interface like the one i have attached ( a simple one to illustrate) whereby every screen is clicked so the first question being "Is your question about boards.ie?" two options will be given, yes and no. The choice will determine the next action whether the user goes further depending on their issue being boards related or not.

Anyway just a suggestion i thought i would make

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Interactive Flowcharts

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