OSX Tiger + Skype crashes

Third Eye

I use Skype with OSX Tiger. I can make calls but it always crashes when I quit the programme. This doesn't bother me. However, I now want to use a webcam (which does work as I can see it working in Skype's preference panel) but Skype crashes when I make the call.

I have been all over Skype's website looking for a solution and tried the recommended ones. Even re-installing Skype has not worked and using another account failed also. Would the crash log have any clue to why I'm having problems. Can anyone help? The webcam was not cheap and makes a lousy paper weight!

Liameter

I use Skype version 2.8.0.851 with OS10.4.11 without problems on a G4 "Quicksilver" PowerMac with "Sonnet" 1.8GHz CPu upgrade. You'd think that if anyone was going to have problems, it would be me!

The crash log is worth a look.
You haven't stated your hardware spec.

Third Eye

Hi Liameter. Thanks for your comments. I am using a G5 2ghz/OSX Tiger/3gb ram with latest version of Skype 2.8.

Have you any idea how to read crash logs? It's all gobbledegook to me but I post it if anyone could use it to identify what might be clashing with Skype.

Again, thanks.

Third Eye

BTW the webcam is Logitech Quickcam Vision Pro for Mac

Liameter

Hmm, this one http://www.everymac.com/systems/apple/powermac_g5/stats/powermac_g5_2.0_dp.html

You look at the crash log for the action the caused the crash. Obviously you and I probably won't understand it but somebody will.

Third Eye

Hi again...yeah, that's the G5. My crash report is below and I hope there is some clue in there. Thanks again!



OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: Skype
Path: /Volumes/Skype/Skype.app/Contents/MacOS/Skype
Parent: WindowServer [68]

Version: 2.8.0.851 (2.8.0.851)

PID: 286
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907dcb04 __CFSetFindBuckets1b + 180
1 com.apple.CoreFoundation 0x907d68e4 CFSetContainsValue + 204
2 com.apple.CoreFoundation 0x907ecd84 CFRunLoopRemoveSource + 92
3 com.apple.CoreFoundation 0x90808884 __CFRunLoopSourceRemoveFromRunLoop + 132
4 com.apple.CoreFoundation 0x908087d0 CFBagApplyFunction + 160
5 com.apple.CoreFoundation 0x908081ec CFRunLoopSourceInvalidate + 148
6 com.apple.CoreFoundation 0x907ec8c8 CFMachPortInvalidate + 396
7 com.apple.CoreFoundation 0x907fe0b0 __CFNotifyDeadMachPort + 372
8 com.apple.CoreFoundation 0x907ec654 __CFMachPortPerform + 176
9 com.apple.CoreFoundation 0x907ec568 __CFRunLoopDoSource1 + 152
10 com.apple.CoreFoundation 0x907dec80 __CFRunLoopRun + 1556
11 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
12 com.apple.Foundation 0x92c054a4 -[NSRunLoop runMode:beforeDate:] + 172
13 com.skype.skype 0x001f4dcc 0x1000 + 2047436
14 com.skype.skype 0x001e83d4 0x1000 + 1995732
15 com.apple.Foundation 0x92bf5e1c _nsnote_callback + 180
16 com.apple.CoreFoundation 0x90805ec0 __CFXNotificationPost + 368
17 com.apple.CoreFoundation 0x907fdf20 _CFXNotificationPostNotification + 684
18 com.apple.Foundation 0x92be0224 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
19 com.apple.AppKit 0x93844b08 -[NSApplication terminate:] + 244
20 com.apple.AppKit 0x938428b4 -[NSApplication sendAction:to:from:] + 108
21 com.apple.AppKit 0x9389d094 -[NSMenu performActionForItemAtIndex:] + 392
22 com.apple.AppKit 0x9389ce18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
23 com.apple.AppKit 0x937a4150 _NSHandleCarbonMenuEvent + 372
24 com.apple.AppKit 0x937a1ab4 _DPSNextEvent + 1280
25 com.apple.AppKit 0x937a13f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
26 com.apple.AppKit 0x9379d93c -[NSApplication run] + 472
27 com.skype.skype 0x001e90c8 0x1000 + 1999048
28 com.skype.skype 0x001e92e0 0x1000 + 1999584
29 com.skype.skype 0x000028d0 0x1000 + 6352
30 com.skype.skype 0x000025e0 0x1000 + 5600

Thread 1:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1eb7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 2:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.joesoft.hal 0x0728ee7c HandlePatchThread(void*) + 108
3 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 3:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91459524 HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914592c4 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 4:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 ....audio_hijack_server.hermes 0x02f59f24 ah_serv_loop + 88
3 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 5:
0 libSystem.B.dylib 0x9004a2e8 syscall_thread_switch + 8
1 com.apple.Foundation 0x92c0e940 +[NSThread sleepUntilDate:] + 152
2 com.skype.skype 0x0008c0b8 0x1000 + 569528
3 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 6:
0 libSystem.B.dylib 0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030aac pthread_cond_wait + 480
2 com.skype.skype 0x002a2030 0x1000 + 2756656
3 com.skype.skype 0x00224b3c 0x1000 + 2243388
4 com.skype.skype 0x002255fc 0x1000 + 2246140
5 com.skype.skype 0x002a2a14 0x1000 + 2759188
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 7:
0 libSystem.B.dylib 0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030aac pthread_cond_wait + 480
2 com.apple.Foundation 0x92bfd644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x9383e358 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 8:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1da3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 9:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 10:
0 libSystem.B.dylib 0x90053f88 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8 pthread_cond_timedwait_relative_np + 556
2 ...apple.AddressBook.framework 0x94e26ae4 -[ABMetaDataController workLoop] + 200
3 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907dcb04 srr1: 0x100000000000d930 vrsave: 0x0000000000000000
cr: 0x24028488 xer: 0x0000000020000000 lr: 0x00000000907dcadc ctr: 0x00000000907dc82c
r0: 0x000000000000000c r1: 0x00000000bfffcff0 r2: 0x0000000000000029 r3: 0xffffffffffffffff
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0xffffffffffffffff r7: 0x0000000001030301
r8: 0x00000000755d5c74 r9: 0x000000000000d40f r10: 0x00000000907cabb0 r11: 0x00000000a07bc2dc
r12: 0x00000000907dc82c r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000f523 r19: 0x0000000000000000
r20: 0x0000000000000041 r21: 0x0000000043c5dc54 r22: 0x000000000391b2c8 r23: 0x000000000391b2c0
r24: 0x0000000000000000 r25: 0x0000000000000003 r26: 0x00000000a1b1c1d3 r27: 0x00000000076841d0
r28: 0x0000000003915370 r29: 0x00000000a07bd510 r30: 0x0000000000000003 r31: 0x00000000907dca60

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0x93799000 - 0x93dccfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94159000 - 0x941cbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94204000 - 0x942c9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431c000 - 0x9431cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9431e000 - 0x944defff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94528000 - 0x94565fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456d000 - 0x945bdfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x945c6000 - 0x945dffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f6000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94816000 - 0x94b49fff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c31000 - 0x94ca2fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94d40000 - 0x94d4cfff com.apple.framework.Apple80211 4.2.9 (429.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x94e18000 - 0x94f48fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fdb000 - 0x94feafff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ff2000 - 0x9501ffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95026000 - 0x95036fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9503a000 - 0x95069fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95079000 - 0x95096fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957af000 - 0x9582bfff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95b47000 - 0x95b49fff com.apple.ExceptionHandling 1.2 (???) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x95b4c000 - 0x95b7efff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x96b59000 - 0x96b78fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973d5000 - 0x973e2fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97ee8000 - 0x97fb9fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x98036000 - 0x98036fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x988b2000 - 0x994ebfff com.apple.QuickTimeComponents.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9bdcf000 - 0x9bdf0fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9fef8000 - 0x9ff37fff com.apple.QuickTimeFireWireDV.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
0x9ff40000 - 0x9ffe2fff com.apple.QuickTimeImporters.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0xc0000000 - 0xc0009fff com.growl.growlframework 0.7.6 /Volumes/Skype/Skype.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0xd0000000 - 0xd0003fff com.skype.skypeframework ??? (2.8.0.620) /Volumes/Skype/Skype.app/Contents/Frameworks/Skype.framework/Versions/A/Skype

Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (2.2), 2 GHz, 3 GB
Graphics: ATI Radeon 9600 XT, ATY,RV360, AGP, 128 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-25330
Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-25330
Modem: Jump, V.92, Version 1.0
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3250410AS, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-115D
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Apple Cinema HD Display, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: iMic USB audio system, Griffin Technology, Inc, Up to 12 Mb/sec, 500 mA
USB Device: XD-0608-U, Tablet, Up to 12 Mb/sec, 500 mA
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

Liameter

You are running a "haxie" from Unsanity. I would disable that for now.
See http://unsanity.com/products if you can't remember what it is.

Look in your Hard Drive -> Library -> Preferences folder for a file named com.skype.skype.plist and (with Skype off) drag it to the trash temporarily. Don't empty the trash. Now re-launch Skype then quit it and see if it crashes. If it does then that wasn't the culprit and you can drag the file back to its Preferences folder.

You could try the same thing with the file of the same name in your
Home -> Library -> Preferences folder but, as you say you have the problem with all accounts, and this is used only by one account, I doubt it is involved.

Third Eye

I can see "com.unsanity.smartcrashreports Smart Crash Reports version 1.2.1" in the crash log alright. Having gone to the Unsane website and looked at their products I cannot see which one, if any, I am using.

I put Skype.plist file in trash. I also turned off the start up items in my sys/prefs/ accounts.

Still crashes but crash report has now changed to this...

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000034

when it was...

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Don't know if that helps but thanks. I'm out for a few hours but will check later.

Liameter

From: Randall Meadows
Date: Fri, 17 Sep 2010 08:27:27 -0600

On Sep 17, 2010, at 8:10 AM, Liameter wrote:
If there's an expert crash report reader out there, could
you please look at this and see if you can interpret it?
http://www.boards.ie/vbulletin/showthread.php?p=3D68057615

Looks like you selected a menu item, File -> Quit, I'm guessing, and
Skype died while trying to clean up its connections. That last part
just a SWAG, though, since there's no source code to examine. Notice
the parts next to com.skype.skype don't even have symbols, just numbers,
so that's the best any of us will probably be able to do, short of
stepping through the assembly in a debugger (which is not worth the
effort).

You'd probably do better to send this to the Skype folks.

Have you tried the latest suggestion from Liameter, removing any haxies?
I don't see any direct relation to them in the crash stack trace, but
that doesn't really mean anything. While I've personally not have any
issues with haxies (although I haven't run them since I upgraded to
10.6), many of my fellow developer friends won't even look at or respond
to crash reports if any evidence of haxies is present.

Interesting enough, one of my developer friends is the guy behind
Unsanity ("Rosyna"), although he doesn't fall into that previous
category, obviously. If you can verifiably reproduce the problem with
the haxies installed and not when they're removed, you really should
report that to Unsanity.

Randall

Liameter

Another response was to look at this:
http://developer.apple.com/library/mac/#technotes/tn2004/tn2123.html

...although, in view of Randall's report, I don't think it will help in this particular instance, but might be useful to others.

Third Eye

Liameter

thanks for all your help and sorry for not getting back sooner. The haxie stuff really threw me. I have no idea what they do but I do know that tech support really hate them. I have thrown out as as much rubbish as I could find in system/library/prefs and god knows what else. At the moment Skype is NOT CRASHING even with the camera prefs on. Don't know how or why exactly but at the moment it's not crashing so I am very happy. I will let you know if someone can actually view the video when I make a call tomorrow.
Thanks again, much appreciated.

Third Eye

One other thing I did was use Diskwarrior 4 to rebuild my desktop. There were two corrupt files which I binned so maybe that helped.

Third Eye

Very pleased. I made my first webcam Skype call today. Thanks for the help!