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eircom new customer broadband contract issue.

ninjasurfer1 · 2010-09-14 10:40:00

Hi, I've just signed up to eircom (online) for a new line with 3mb broadband. It's a new provide, so a technician has to come out to install the line. The thing is, I only need the line for broadband, but eircom customer service just informed me that once the line is in, and if I cannot get broadband (the house is out in…

14-09-2010 10:40am

#1

ninjasurfer1

Registered Users, Registered Users 2 Posts: 485 ✭✭

Join Date: July 2006

Posts: 402

Hi,
I've just signed up to eircom (online) for a new line with 3mb broadband.

It's a new provide, so a technician has to come out to install the line.

The thing is, I only need the line for broadband, but eircom customer service just informed me that once the line is in, and if I cannot get broadband (the house is out in the country), I am still stuck for a 6 month contract for the line!!

As they allowed me order the 3mb bundle online, surely I would be allowed get out of the 6 month contract if they cannot supply the broadband element?

Thanks for any info.

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