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Onsite ticketmaster at Electric Picnic..

  • 07-09-2010 7:17pm
    #1
    lynner83
    Registered Users, Registered Users 2 Posts: 28 ✭


    Just a warning in case anyone else might have a similar problem and they might not be aware

    Arrived at electric picnic ticket office on friday after 9pm, tried to purchase two tickets for myself and bf using his credit cards. The lady at the office tried the card twice and said it was declined i kinda thought it was strange coz the card is nowhere near the limit. so i asked the reason and she said that there was no reason showing up.

    i then gave her my laser card which she also tried to process and it wasn't going through so she then decided to process the card manually

    so i checked my card and noticed i had been debited €480 twice but my bf also contacted MBNA and his card has two transactions of €480 also.

    has anyone else experienced the same situation??


Comments

  • #2
    Thoie
    Registered Users, Registered Users 2 Posts: 6,344 ✭✭✭Thoie


    Could have just been a terminal fault/line fault at the time. Just ring your bank, let them know you were mistakenly double charged (print copies of your statement and your boyfriends and hang on to them just in case). Your bank and the boyfriend's CC company will tell you how to request a chargeback.

    It's happened me once or twice that payments were doubled on my card by mistake, and it's always been sorted out quickly.


  • #3
    lynner83
    Registered Users, Registered Users 2 Posts: 28 ✭lynner83


    thanks a mill for the advice contacted the bank and cc company and they advised me to contact ticketmaster.


  • #4
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    lynner83 wrote: »
    thanks a mill for the advice contacted the bank and cc company and they advised me to contact ticketmaster.
    no this is not the case, your bank must sort this out for you.


  • #5
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Start with Ticketmaster - they can reverse the transactions. If they're not being helpful, then go to Card Services in your bank.


  • #6
    keithclancy
    Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    This is a lesson when using your card for anything.

    If the transaction fails get the receipt saying it failed. If seen this a few times where the person just throws them in the bin without asking !!


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  • #7
    Shelflife
    Registered Users, Registered Users 2 Posts: 3,077 ✭✭✭Shelflife


    THe problem is usually with the bank and they send you on a wild goose chase to the retailer.
    get ticket master to confirmthat they dont have the money and then demand that the bank credit your account immediatly.
    its shoddy practice from tha banks and im sure that they make millions from this as well from people that dont check their statements.


  • #8
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Always get that piece of paper saying transaction failed.


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