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how difficult to cancel imagine broadband?

  • 01-09-2010 6:34pm
    #1
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭


    hi
    i have been using imagine since may
    i knew internet speed was bad
    but it was ok for browsing
    but now i am trying to use gaming and the problem starts
    i tried download movies....it fails
    i am unable to use xbmc...
    looks like all is failing except mail checking.

    is there a way to get out of contract without huge fines?


Comments

  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    http://www.imagine.ie/fixed_line_voice_terms_conditions.html

    wayyyyyy down

    "Imagines Code of Practice which outlines our complaints and dispute resolution procedure is available on www.imagine.ie or upon written request."

    Complain formally if you can find the 'Code of Practice' , if you cannot find it then complain to comreg that you are oppressed because you cannot find the 'Code of Practice' . If you can find it then follow it.

    If they do not resolve the formal complaint in 5 or 10 working days you can escape the contract.


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