Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Going Postal over the post!

  • 23-08-2010 5:16pm
    #1
    Scráib
    Registered Users, Registered Users 2 Posts: 593 ✭✭✭


    I ordered an item from the Apple Store a while back, it never delivered. I checked the delivery address they used and for some reason they left out a crucial piece of the address so it's unlikely to arrive.

    I'm wondering, does anyone know if the item will be returned to sender or would it just end up in limbo sitting on a shelf? I've paid for this already, the money's come out of my account.

    This isn't the first time this has happened either, about 4 years ago I ordered a MBP from Apple, and they truncated the address I gave to them. If the delivery guy hadn't made a few deliveries to the address previously and not copped the mistake I don't know what would have happened.


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    I've never had that problem with the address, but provided it didn't get delivered to another address, it should return to sender. Did you get a tracking number?


  • #3
    Scráib
    Registered Users, Registered Users 2 Posts: 593 ✭✭✭Scráib


    I did alright, it confirmed it's posted a a good two weeks ago but there's no update on it being sent back yet.


  • #4
    Dorsanty
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭Dorsanty


    Scráib wrote: »
    I did alright, it confirmed it's posted a a good two weeks ago but there's no update on it being sent back yet.

    Call Apple customer support. With your order number and the postal tracking number Apple should be able to ask the postal service to re-direct the item to an address you specify. e.g. in the case where a customer needs it re-directed to a work address. You may be able to do this yourself since you are the end recipient but would need to know if it's An Post or another company.

    The postal/parcel service no doubt have it in a distribution center somewhere but it has died due to not knowing the next destination.

    Best of luck, I had a package go AWOL on me years ago only to turn up after 3 months :eek: (I had since bought the item from another supplier and found myself having to sell the second one).


Advertisement