iPad and 3 Mifi device

Sheep Shagger

Am trying to use a mifi device, seems to have 3G signal and iPad is picking up signal from mifi but it won't let me open any web pages....are there any special settings needed for it to work?

culabula

Sheep Shagger wrote: »

Am trying to use a mifi device, seems to have 3G signal and iPad is picking up signal from mifi but it won't let me open any web pages....are there any special settings needed for it to work?

Bill pay or 3Pay?

Sheep Shagger

Sorry should have mentioned that...Billpay.

culabula

Sheep Shagger wrote: »

Sorry should have mentioned that...Billpay.

First of all, while connected with the MiFi, open Safari and go to 192.168.1.1. Here you can web-manage the device. Look in the diagnostic pane and see what APN it's using. If 3internet, create a 2nd profile with 3ireland.ie and try that instead.

In addition, have you registered it? If not, might be a plan. 3 can be awfully fussy sometimes.

Sheep Shagger

Tried going to that site in safari and it won't work

Tried registering and it says it will send the activation code to the mobile that has rme aim card in it, only problem is the sim is in the mifi not a phone!

alexlyons

put the sim in a phone for a minute?

culabula

Sheep Shagger wrote: »

Tried going to that site in safari and it won't work

Tried registering and it says it will send the activation code to the mobile that has rme aim card in it, only problem is the sim is in the mifi not a phone!

You must be connected by wifi/Airport to the Mifi - internet connection is irrelevant, you can still navigate to 192.168.1.1.

Once there, the interface has an SMS management applet, where you can check your SMS if you don't wish to put the SIM in a phone.

Sheep Shagger

Tried that and all it does is take me to the following

http://guide.opendns.com/main?url=192.168.1.1.

culabula

Sheep Shagger wrote: »

Tried that and all it does is take me to the following

http://guide.opendns.com/main?url=192.168.1.1.

Then it looks to me as though you're connected to your home wifi or home broadband and not to the wifi signal being emitted by the MiFi itself, as you wouldn't have configured it for OpenDNS.

Sheep Shagger

Sorry and thanks for your patience (I'm not normally so thick with tech stuff !)

Tried again with the midi and now it's saying it can't open the page as the server is not responding

culabula

Sheep Shagger wrote: »

Sorry and thanks for your patience (I'm not normally so thick with tech stuff !)

Tried again with the midi and now it's saying it can't open the page as the server is not responding

Can you confirm that this is the black E585?
SIM in and turned on?
Connected to its signal by wifi or by USB and password correctly entered as supplied?

Sheep Shagger

No, it's a white Huawei E5830

Sim card is in and lights are appearing correctly on the device.the first time I tried connecting the iPad asked for the password, put that in and it accepted it.It knows to connect to the device...it just won't load any Internet pages

Am trying to connect via wifi.

culabula

Sheep Shagger wrote: »

No, it's a white Huawei E5830

Sim card is in and lights are appearing correctly on the device.the first time I tried connecting the iPad asked for the password, put that in and it accepted it.It knows to connect to the device...it just won't load any Internet pages

Am trying to connect via wifi.

Oh, am sorry, I assumed it was a recent purchase and therefore the newer E585.

In that case, you cannot use 192.168.1.1 without a firmware update.

If you have a spare handset I suggest you try it in that first to see if you can connect using that, to reduce our options.

My guess is that it's an APN issue. The SIM is probably set to 3internet but after last weekends 3Fest now expects 3ireland.ie (or vice-versa). Believe me, I've been through it, 3 profiles are crazy.

If so, see if you can change the APN in either a handset or a Windows machine.

Sheep Shagger

Thanks, although you now have me worried, have I been sold old stock (I only purchased it about a week ago)...maybe worth taking back to 3 Dundrum?

culabula

Sheep Shagger wrote: »

Thanks, although you now have me worried, have I been sold old stock (I only purchased it about a week ago)...maybe worth taking back to 3 Dundrum?

A resounding yes. Everyone should get an E585. Then you can easily webmanage it from your iPad using the address given.

Sheep Shagger

Thanks.will get on to them tomorrow.