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iphone 4 won't restore

  • 14-08-2010 11:35am
    #1
    Anita Blow
    Registered Users, Registered Users 2 Posts: 1,935 ✭✭✭


    Just bought an iPhone 4 and when connected to iTunes it asked me to update to 4.0.2. Now whenever I try to download the update it gets to the end and says there was a network connection problem. So I downloaded the IPSW separately from iClarified and tried to manually install the update but i keep getting various errors. It's stuck in recovery mode now :(
    Any ideas what I can do?


Comments

  • #2
    snappieT
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭snappieT


    After iTunes installs the firmware, it checks back with apple to ensure you've installed a legitimate firmware. This requires Internet connectivity, and if it fails, you'll get a 4-digit error code starting with 10.
    If iTunes had trouble downloading the ipsw, chances are it also can't connect to the activation server.


  • #3
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Downloads getting to the end and then a network connection error I have seen caused by antivirus software. Try disabling that and doing the update in iTunes again.

    Lots of causes of errors listed here.


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