Iphone4 not restoring

kildare75

Just got my new iphone from 3 today and so I tried to update to the newest software on my iPhone 4 and when I that, it told me that an error occurred and that I would have to restore it. No big deal. But when I tried to restore it before it gets to the end of the "verifying iPhone software" I get an "error 9 unknown". What does that mean and how do I get my iPhone back up??? many thanks

Dublinstiofán

Thats an easy one

You need to update to the latest version of iTunes to restore it. The older versions of iTunes don't understand 4.0.1

kildare75

lol jaysis,thanks,just one question how do i know what version of itunes i have?it works grand with my ipod nano16gb,

guil

os4 wont work with itunes 9.1 and lower

kildare75

thanks a million,il go try and find the update somewhere,thanks people

guil

just click help in itunes and then check for update

kildare75

says im using 9.2.1 though,any ideas?

guil

if ya plan on jailbreaking the iphone dont update it, have a look around this forum and google before updating, jailbkreak really opens the phone

kildare75

ive no intention of jailbreakin anyhting,just want to be able to use the thing,and now i can even dial a number as it wont do anything at all....:(

kildare75

any ideas??there is a lot to be said for a good old simple phone...

deep1

kildare75 wrote: »

any ideas??there is a lot to be said for a good old simple phone...

Did you try to change the cable or usb port? Mostly error 9 can be solved by that way.

kildare75

yes did that also,only thing left to try is try another usb port i guess

deep1

kildare75 wrote: »

yes did that also,only thing left to try is try another usb port i guess

Then try this.
http://forums.macrumors.com/archive/index.php/t-969080.html
Working for everyone, common problem btw.

ronano

tis odd

kildare75

deep1 wrote: »

Then try this.
http://forums.macrumors.com/archive/index.php/t-969080.html
Working for everyone, common problem btw.

il go give it a try now,many thanks deep:D

kildare75

got it sorted,just reinstalled itunes and away it goes,very strange indeed,many thanks people:D