LUAS fine appeal

The_B_Man

Hey,
So I got a 45 euro LUAS fine there for being a cabbage.
See here:
http://www.boards.ie/vbulletin/showthread.php?p=67358087

Whats my best chance for a defence?
In my previous experiences with Veolia, I've been very honest with tickets, even spending an extra tenner a week just to go 1 stop into the next zone, when I could've easily gotten away with it. I have a good few tickets to prove this, although, they're not LUAS tickets but veolia tram tickets from melbourne, where they dont do one way/return tickets, just 2 hour zonal tickets that you can use unlimited during the period on trams, trains or buses (hence the mix up here).

Do you think they'll understand it was an honest mistake and let me off?

Pudding11

They may or may not let you off the fine but either way its worth a try. Generally if you are polite and made a genuine mistake they seem to let you off the hook if they can but theres no guarantee. A friend of mine got on the luas one morning without realising her monthly ticket expired the day before. She was fined of course but the inspector told her to contact customer service and see if they could waive it. She emailed them along with a copy of her previous tickets and a copy of the monthly ticket she bought immediately after being fined to show she doesnt do this all the time and they waived the fee for her.
Give it a go, sure all they can do is say no!

2 waterbottles on my desk

Like you I got caught in a moment of stupidty (got dates mixed up) and got collared by an inspector who wrote me a fine.

This guy (inspector) was used to me as I get a monthly ticket and he saw my face on a daily bases - so he told me to write to veolia explain the matter which I did so and they wrote back advising me that the fine had been waived.

very reasonable people - they are out to get the chancers who are always jumping on without a ticket not honest punters who make an honest mistake

The_B_Man

Ye I suppose what I have in my favour is lack of intent to scam the system. Like I wasnt intentionally tryin to rip them off. I woulda spent the extra euro on the return ticket, no problem!

Whats more annoying though is that I was gonna walk home but my laziness made me get the LUAS the few stops instead!

Ham'nd'egger

The_B_Man wrote: »

Hey,
So I got a 45 euro LUAS fine there for being a cabbage.
See here:
http://www.boards.ie/vbulletin/showthread.php?p=67358087

Whats my best chance for a defence?
In my previous experiences with Veolia, I've been very honest with tickets, even spending an extra tenner a week just to go 1 stop into the next zone, when I could've easily gotten away with it. I have a good few tickets to prove this, although, they're not LUAS tickets but veolia tram tickets from melbourne, where they dont do one way/return tickets, just 2 hour zonal tickets that you can use unlimited during the period on trams, trains or buses (hence the mix up here).

Do you think they'll understand it was an honest mistake and let me off?

Reading your post on the link posted, you obviously bought a single and used it twice. No offence intended but it's your mistake here. Just because Veolia run zones in Australia or wherever doesn't mean that they will run them the same way here or elsewhere. Best to suck it up but by all means appeal for the sake of a phone call.

The_B_Man

Ye I know it was my mistake. I'll be going at the appeal though from the angle that I'm an honest human being, who was unfamiliar with the system and who would have happily paid whatever the full fare was, as opposed to someone setting out to intentionally dodge the fare.